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Maintaining employee engagement in growing and large organisations

By Elisabeth Goodman, 25th November, 2018 Small SMEs, large organisations, and a “microenterprise” model One of the aspects I enjoy so much about working with smaller Life Science or Biotech organisations* is the level of energy, enthusiasm and connection that every employee seems to have with their company’s purpose.  The people we encounter seem to …

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What to do when the difficult person is your boss

By Elisabeth Goodman, 19th December 2016 My Associates and I at RiverRhee have a module that we explore with managers on dealing with difficult situations.  It is also something that can crop up in our one-to-one coaching.  Our delegates often have examples of situations that they have encountered with colleagues that they would like help …

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Engage with your stakeholders more effectively – stop talking about communication!

Guest blog by Fran Bodley-Scott, 25th August 2016 Editorial note: I came across Fran in my work for the APM Enabling Change SIG. She has developed an ‘ABCDE’ model for communication, which she offered to coach me on in support of a publication that we are preparing. I was very impressed by the effectiveness of …

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Exploring NLP for enhancing team effectiveness

I recently graduated from Advance Coaching Consulting‘s and Magenta Coaching Solutions’ 7-day NLP Practitioner course in Cambridge.  It was a wonderful opportunity to explore some new resources for my work as a trainer, coach and consultant whilst also achieving some invaluable personal developments.  We discovered that the opportunities for applying NLP for enhancing individual and team …

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Umbrella 2013 – a view from a CILIP trainer

By Elisabeth Goodman The last time I attended a ‘CILIP’ conference was in the days of one of its predecessors: The Institute of Information Scientists (IIS).  So it was a real treat to have the opportunity to catch-up with so many people (about 600) practicing a range of careers relating to Library and Information Management. …

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Collaborative working – UkeIG 2012 post-AGM briefing (#ukeigagm)

Tweets from a presentation by Angela Ashenden, Principal Analyst, MWD Advisors entitled: Building a collaborative culture: people, processes and technology (to be read from the bottom up!) @aashenden #ukeigagm #km #CM mwdadvisors.com/collaboration Collab tool strategy (2): identify & address resistance; incentivise collaboration; lead by example Collab tool strategy (1): clear business goals; sponsorship throughout org; …

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The future of Social Media? Notes from a recent NetIKX seminar

By Elisabeth Goodman1 Adapted from the original NetIKX blog: Social Media – what next and what can we do with it? This was the 3rd of NetIKX‘s seminars on the theme of social media, a topic which sits in the group’s 2010-2012 programme framework for Information and Knowledge Management under “Harnessing the web for information and knowledge exchange”. …

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Customer pain and customer delight – the economy airline way

By Elisabeth Goodman As a trainer and consultant on Lean and Six Sigma, I’ll find examples of the principles and tools in practice in every aspect of everyday life.  The following blog illustrates the difference between ‘batch’ and ‘single piece flow’ that we might experience when the customer is what is being moved through a …

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GSK ‘Working in Partnership’ Networking event – with One Nucleus

By Elisabeth Goodman(1) As a member of One Nucleus, I had the opportunity to join about 200 delegates from a mixture of Biotech, CRO, Biopharm, Technology, IT, Government, Academic and Business Consulting organisations at an open evening at GlaxoSmithKline’s Stevenage site on Wednesday 8th June, 2011 After an opening address by One Nucleus’s CEO, Harriet …

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