Ensuring successful business change

Relating an organisation’s “change power” to employee engagement

By Elisabeth Goodman, 12th September 2021 It’s been a while since I’ve blogged on anything other than coaching skills and Neurodiversity, as these are the areas I am most focused on at the moment. However it feels good to revisit a topic that has also been area of focus for me over the years, and …

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The manager as coach: helping your team find new meaning

By Elisabeth Goodman, 6th July 2020 The pandemic is by no means over, and everyone is experiencing it in different ways and at different paces. Whether your team has just kept going, somehow, or is only just beginning to emerge into a different way of working, two articles in the latest issue of Harvard Business …

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Why clarity of purpose is so important for both effective leadership and effective management

By Elisabeth Goodman, 9th October 2019 According to W. Bennis, “Managers are people who do things right and leaders are people who do the right thing.” Clarity of purpose is one topic where these differences in remit can be vividly illustrated, as Thomas W. Malnight, Ivy Buche and Charles Dhanaraj remind us in “Put purpose …

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Recognising and responding to employees’ receptiveness to change

By Elisabeth Goodman, 19th June 2019 providing the conditions for navigators of change One of the most repeated and, in my view, misleading tropes about change is that “people resist change”. Certainly if people are not given enough information and involvement or control they are likely to demonstrate resistance characterised by being a ‘victim’ or …

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Organisational awareness – combining intellectual and emotional intelligence

By Elisabeth Goodman, 5th September 2018 Booklet number 7 in Daniel Goleman et al’s “Building Blocks of Emotional Intelligence” is entitled ‘Organizational Awareness”. As with the previous booklets that I have documented: 2: Emotional Self-Control 3: Adaptability 8: Influence 9: Coaching and Mentoring 10: Conflict ManagementĀ  11: Teamwork I have found it helpful to summarise …

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Storytelling for business (Part 2)

By Elisabeth Goodman, 5th May 2018 My Knowledge Management colleague from my days with NetIKX , Stephen Dale, recently alerted us to John and Joann Girard and Co’s new book “Knowledge Management Matters – words of wisdom from leading practitioners.” The editors very generously offer the book as a free pdf, although one look at …

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Defining a positive vision for change

By Elisabeth Goodman, 24th December 2017 First define a clear and compelling vision In my RiverRhee and CILIP on-site courses on managing change, and in my publication “The Effective Team’s Change Management Workbook“, I encourage people to think about “why” a change is taking place, before defining “what” it is and “how” to make it …

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Telling stories at work

By Elisabeth Goodman, 4th October 2017 Why tell stories at work? I first heard about the power of using stories at work, in the context of sharing knowledge and building learning and understanding, in the 1990s. David Snowden, who was then a Director at the IBM Institute for Knowledge Management, was a chief exponent of …

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Simple tips for giving an effective ‘pep’ talk

By Elisabeth Goodman, 12th July 2017 I wrote in a recent RiverRhee newsletter about Inspirational Leadership, and posted a LinkedIn article about Achieving Resonance in our Communications, so it was fascinating to read an HBR article that somehow combines the two! David McGinn is the author of “Psyched Up: How the science of mental preparation …

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Oxytocin, trust, motivation and employee engagement

By Elisabeth Goodman, 9th March 2017 Introduction and a caveat There seems to be a real wave of articles and seminars on the relationship between various hormones, mental health, and our performance at work. I am definitely not an expert in this field, although I did complete a Biochemistry degree some years ago, and have …

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