By Elisabeth Goodman, 28th February 2019 I had a wonderful hour or so with members of CILIP’s K&IM community in a webinar yesterday evening on “Good Practices for Knowledge Sharing and Collaboration“. It was a taster of RiverRhee’s one-day course on this topic, which I have previously delivered through CILIP. The content is also well-documented …
By Elisabeth Goodman, 5th May 2018 My Knowledge Management colleague from my days with NetIKX , Stephen Dale, recently alerted us to John and Joann Girard and Co’s new book “Knowledge Management Matters – words of wisdom from leading practitioners.” The editors very generously offer the book as a free pdf, although one look at …
By Elisabeth Goodman, 28th November 2017 Four years ago, in 2013, I wrote a blog on the ROI for social media for SMEs based on a seminar that I delivered for the Cambridge Network [Social Media – What’s the ROI? Cambridge Network Breakfast Meeting for SMEs]. I conducted a poll before the event, the results of …
By Elisabeth Goodman, 15th November 2017 Competency frameworks have been very much in my mind at the moment as they are core to the recruitment and interview skills course that my RiverRhee Associate, Alison Proffitt and I recently delivered for a client as an in-house course. They are also an excellent foundation for discussions about …
By Elisabeth Goodman, 4th October 2017 Why tell stories at work? I first heard about the power of using stories at work, in the context of sharing knowledge and building learning and understanding, in the 1990s. David Snowden, who was then a Director at the IBM Institute for Knowledge Management, was a chief exponent of …
By Elisabeth Goodman, 7th April 2017 I am enjoying my first visit to Cardiff on two very sunny days in April, and combining a bit of sight-seeing with delivering the CILIP on-site course on Good Practices for Knowledge Sharing and Collaboration. Spotting the rather impressive Central Library seemed an added reason to write a blog …
Knowledge Sharing – more than one reason and more than one way to do it Read More »
By Elisabeth Goodman, 5th November 2016 Asking questions sets the tone for what will follow – start from what’s working well It seemed obvious from the moment that our facilitator, Andy Smith (Coaching Leaders), mentioned it at the start of the two day course on Appreciative Inquiry (AI) that I attended this week. The minute you …
Appreciative Inquiry – a tool and philosophy for positive change Read More »
By Elisabeth Goodman, 27th March 2016 Our mental maps I’ve noticed lately that my brain is not as sharp as it usually is. For example, when setting off in my car I have to think carefully about where I’m going, and then re-create my mental map of how to get there. Trying to remember the name …
Personal knowledge mapping – applied to project management Read More »
By Elisabeth Goodman, 4th July 2015 Consistent messages about value and knowledge facilitation at CILIP’s 2015 conference John Riddell and I attended Day 1 of CILIP’s 2015 conference in Liverpool to lead a master class on how to add value to your organisation as a ‘knowledge facilitator’. It turned out that not only was the …
The WordPress.com stats helper monkeys prepared a 2014 annual report for this blog. The most popular topics were ones carried over from previous years: managing change, communities of practice and coaching for project management. Many thanks to my readers and to my guest bloggers too! Here’s an excerpt: The concert hall at the Sydney Opera …
