Developing managers

What if we treated our colleagues as we treat our most valued customers?

By Elisabeth Goodman, 28th September 2021 We have a module on communication skills that we include in RiverRhee’s management training courses, and also as part of our Effective Influencing and Communication course. Delegates often tell us that they would like more scenarios to learn from, so I decided to include a bit of a role …

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Neurodiversity in the workplace: my pledge for anticipatory inclusion

By Elisabeth Goodman, 13th August 2021 I am an Advocate for Neurodiversity. This comes from my experience as a parent, and as a Trustee for 5 years of the Red Balloon Learner Centre who support young people who are “missing from school”, some of which will have been as a result of their Neurodiversity. It …

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Beyond situational coaching: being deliberate in how we foster deliberation

By Elisabeth Goodman, Sunday 18th July 2021 My blog on practising situational coaching has been one of my most widely read posts, with about 8,500 hits in 2020-2021 so far! I wrote it for managers who coach, but I suspect that many professional coaches and also coaching students are reading it too. If so, I …

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Hybrid working – considerations for managers and leaders

By Elisabeth Goodman, 10th May 2021 I’m starting to see and hear a flurry of articles and conversations about what hybrid working will mean, as companies open their doors for people to return to the workplace post Covid-19. I’ve been discussing this with colleagues too who are involved, like me, in coaching and other forms …

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Flexing our learning muscle for personal development

By Elisabeth Goodman, 28th April 2021 I came across an excellent McKinsey article by Christensen et al (2021) on “intentional learning” – the idea that we: set clear goals for what we want to learn about give ourselves a timeline in which to achieve the goals commit to and gain support for achieving our goals …

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Taking your influencing skills to the next level – in seemingly impossible situations

By Elisabeth Goodman, 18th March 2021 My work involves working with managers, and working with team members. The questions they ask are often mirror reflections of each other: how do I work with a difficult team member? How do I work with a difficult manager? Some possible answers that we explore in our coaching and …

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Recruitment, retention and off-boarding – a lifecycle for valuing your employees

By Elisabeth Goodman, 15th March 2021 Valuing people when they work for you I had the opportunity recently to host a breakout discussion during a One Nucleus’ (2021) “My question is..” lunchtime session. The question I posed was: “If individuals can choose the company they work for, how do leaders and managers demonstrate that they …

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The impact of metaphors in communication and understanding

By Elisabeth Goodman, 4th March 2021 I’m quite early on in my exploration of metaphors and the role they play in our everyday lives. I have more books that I’m planning to read, and events to attend. However, having just read Lakoff and Johnson’s “Metaphors we live by” (2003) I’m keen to share my insights …

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The manager as coach: keeping ourselves honest

By Elisabeth Goodman, 9th February 2021 This time last year I wrote about the importance of keeping our personal values in mind in the workplace (Goodman, 2020a). I particularly liked Kouchaki and Smith’s (2020) reference to “eulogy values” – those that we would want others to think of us by. I also liked these suggestions …

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