Optimising information and knowledge assets

Why is employee engagement such an important topic?

By Elisabeth Goodman My blog on employee engagement (Employee engagement – some interesting data and perspectives for Lean and Six Sigma practitioners) is, of all the blogs that I have written since 2009), the one that has attracted the most attention.  I wrote it in response to an article I read in the business section …

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The future of Social Media? Notes from a recent NetIKX seminar

By Elisabeth Goodman1 Adapted from the original NetIKX blog: Social Media – what next and what can we do with it? This was the 3rd of NetIKX‘s seminars on the theme of social media, a topic which sits in the group’s 2010-2012 programme framework for Information and Knowledge Management under “Harnessing the web for information and knowledge exchange”. …

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Knowledge Strategy – one of two #NetIKX51 break-out discussions

By Elisabeth Goodman Knowledge Strategy was the theme of one of the two break-out groups at NetIKX’s 22nd September 2011 seminar led by Chris Collison. (For a more detailed account of the seminar itself, you may like to read Nicola Franklin’s NetIKX blog, or for a more cursory insight, Elisabeth’s NetIKX51 tweets.) A knowledge management …

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Communities of Practice – Behaviours and Benefits

By Matthew Loxton1 Why do people participate in Communities of Practice2 (CoP)? An Applied Psychologist or a Knowledge Management person might tell you it is for the pure enjoyment and commitment to their identity as an expert in the field.  People want to contribute something to their field, to leave a mark, to better the …

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Tweets from 18 May NetIKX / CLSIG seminar on making the most of Sharepoint

The NetIKX chair, Suzanne Burge (@suzanne_london), gave me the idea of collating my tweets @ecgoodman for further reference.  So here they are, in original form, and of course to be read in reverse order! #NetIKX49 another write-up of the #Sharepoint seminar @tfpl_Ltd http://ow.ly/50qBe #NetIKX49 Write-up of #Sharepoint seminar by @Valskelton http://ow.ly/50qy0 Noeleen Schenk doing final …

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2nd Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices (1 of 2)

Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices, The Brewery, London, April 2011 (1 of 2) John Riddell and Elisabeth Goodman, RiverRhee Consulting1 This was the second of IQPC’s specialist conferences on this theme, and as last time2, many of those questioned by the authors were finding it of real value for learning about …

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Operational Excellence and Knowledge Management in an R&D Laboratory Environment

Reflections from IQPC’s 6th Annual Smartlab Exchange, Berlin, February 2011 ELNs, LIMS, and LESs IQPC kindly invited me to speak on Operational Excellence and Knowledge Management at this year’s Smartlab Exchange conference in Berlin.  Although I have been responsible for Biological Data Management and Laboratory Notebooks in an R&D environment during the course of my …

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NetIKX write-up: Using social media to achieve organisational goals – the next steps

Follow this link for my write-up of the recent NetIKX Seminar: Using social media to achieve organisational goals.  Themes covered include: A shift from skepticism about, to evangelism for Social Media? Social Media can be used by Library and Information Departments for a diverse range of purposes The adoption of Social Media will be evolutionary, …

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Intuition revisited – inter-relationship of intuition and knowledge management (Part 3 of 3 blogs)

There are some interesting inter-relationships between intuition and knowledge management (KM) This blog follows on from part 2: “Intuition revisited – implications for process improvement and Lean Six Sigma”, and part 1: “Intuition revisited – or how it could be important to a business environment”.  All three blogs are based on Gary Klein’s book “The …

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Intuition revisited: how it could be important to a business environment (Part 1 of 3 blogs)

Intuition does have an important role in business In a previous blog “The problem with relying on intuition for process improvement and decision making” I emphasized the problems with, rather than the opportunities for intuition. One of my blog readers, Deborah Peluso, kindly pointed me to Gary Klein’s 30+ years of work on intuition with the …

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