Optimising information and knowledge assets

Deep Visuals Ltd – how Kodak’s knowledge assets did not quite ‘walk out of the door’

When Alan Payne, then Director of Kodak’s European Research team, found out that his 25 strong Cambridge unit was to close in early 2009, he spotted an opportunity that was to prove irresistible.  He suggested to one of the US business heads that they could continue the project they had been working on, outside of …

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URS – a case study of an organisation that values the resources and knowledge of its employees

A few years ago, URS had a change in Managing Director for its UK business, and an opportunity to re-appraise how it was running the business.  It recognised that a key factor was the resource and knowledge of URS’s employees, and its desire to not only retain people, but also ensure that they had a …

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Knowledge assets have been walking out of the door – is anyone taking note?

When I was leading our knowledge management strategy development at SmithKline Beecham in 2000, and then, briefly, part of the team driving GlaxoSmithKline’s KM strategy in 2001, there was a lot of talk about conducting exit interviews to capture people’s knowledge before they walked out of the door. Reading Melissie Clemmons Rumizen’s very good and …

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We are still in the knowledge age: are we meeting the needs of knowledge workers?

I first got involved in the discipline of Knowledge Management about 15 years ago, so it’s very refreshing to revisit the basics and check on what I might have missed or forgotten along the way.  This is why I’m reading Melissie Clemmons Rumizen’s “The Complete Idiot’s Guide to Knowledge Management.”  It’s a very good book. …

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Aptitude, Attitude, Plenitude and Servitude – key assets for strong team members and the self-employed

Continuing on my voyage of discovery as a self-employed consultant seeking to help teams become not only more effective but great at what they do, I’m learning so much from the people I meet as well as the books I’m reading. Special thanks to Simon Brooks of Contacts4Business for starting me on this train of …

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Social networking tools, empowerment and knowledge management

Writing blogs is a new experience for me and as such an exciting new toy for expressing my ideas and inviting reactions from others. First Stephen Covey (The 8th Habit), and today an article in The Times, have brought home to me the significant difference that the internet and social networking tools are making to …

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Is the key to empowerment to adopt a self-employed attitude?

One of the preoccupations in large organisations is how to encourage individuals to be more ‘self-empowered’.  In the words of one of my HR colleagues, it can become a bit of an oxymoron if employees choose not to be, whilst employers are telling them to be… Having started on my journey of being self-employed whilst …

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