social media

Social Media – What’s the ROI? Notes from a @CambNetwork breakfast meeting

By Elisabeth Goodman Social Media: putting you and your business at the heart of your community Back in 2010 I wrote a blog about how Social Media could be used as a key tool for sharing knowledge and for business development, and effective ways to go about that. [Social Media: putting your and your business …

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The future of Social Media? Notes from a recent NetIKX seminar

By Elisabeth Goodman1 Adapted from the original NetIKX blog: Social Media – what next and what can we do with it? This was the 3rd of NetIKX‘s seminars on the theme of social media, a topic which sits in the group’s 2010-2012 programme framework for Information and Knowledge Management under “Harnessing the web for information and knowledge exchange”. …

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NetIKX write-up: Using social media to achieve organisational goals – the next steps

Follow this link for my write-up of the recent NetIKX Seminar: Using social media to achieve organisational goals.  Themes covered include: A shift from skepticism about, to evangelism for Social Media? Social Media can be used by Library and Information Departments for a diverse range of purposes The adoption of Social Media will be evolutionary, …

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Transitioning Library and Information Service customers from consumers to collaborators – we still have a way to go..

Last week I attended Day 2 of Internet Librarian International 2010 (#ILI2010), to hear the latest on the use of social media in libraries.  The title of this blog is inspired by Dr Hazel Hall’s1 keynote presentation where she talked, amongst other things, about the need to help Library and Information Services users to evolve …

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Crowd-sourcing and tagging: an application of knowledge management to continuous process improvement and innovation

Guest blog by Matthew Loxton1 This discussion is about Process Improvement from a Knowledge Management perspective, but rather than covering the topic from the stratosphere, I have chosen to dig into a very specific and somewhat narrow slice – the use of internal crowdsourcing and tagging as a conduit to producing (and encouraging) process and …

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Social media: putting you and your business at the heart of your community

Communities of practice and social networks Practitioners of knowledge management, sociologists, and many other business and academic professionals recognize the importance of ‘communities of practice’ or ‘communities of interest’ and social networks both within and across organisations for general human interaction, problem resolution, creativity and innovation, and personal or professional development. Techniques such as ‘social …

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Elisabeth Goodman’s blog: a summary, some statistics, and a hiatus whilst I focus on some publications on Lean, Process Improvement and Team Effectiveness

WordPress has some fascinating tools for monitoring the level of readership of blog postings.  Here are the statistics (as of 30th Nov 2009) on all my blogs since I started posting them in July 2009 Title Views Knowledge assets have been walking out o 232 Deep Visuals Ltd – how Kodak’s knowledge 194 There’s more …

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