RiverRhee Consulting

Team development, pre-requisites for success and temperature checks: tools for effective change management

By Elisabeth Goodman and Lucy Loh This is the fourth in our series of blogs on “Enhancing Team Effectiveness in a time of change” based on our recent publication in Business Information Review(1), and other publications and seminars in progress. In our first blog (Enhancing team effectiveness in a time of change – an introduction), …

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The “Lean Startup” approach to understanding customer needs

By John Riddell Notes from a Cambridge Network talk by Eric Ries I attended the January Cambridge Network meeting, which was focused on a talk by Eric Ries, the author of a new book entitled “The Lean Startup”. Eric had developed the book based on the lessons learned by entrepreneurial start-ups of software companies that …

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Tools for supporting teams during their journeys through change

By Elisabeth Goodman and Lucy Loh This is the third in our series of blogs on “Enhancing Team Effectiveness in a time of change” based on our forthcoming publication in Business Information Review, and other publications and seminars in progress. In our first blog (Enhancing team effectiveness in a time of change – an introduction), …

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Customer pain and customer delight – the economy airline way

By Elisabeth Goodman As a trainer and consultant on Lean and Six Sigma, I’ll find examples of the principles and tools in practice in every aspect of everyday life.  The following blog illustrates the difference between ‘batch’ and ‘single piece flow’ that we might experience when the customer is what is being moved through a …

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Recognising reactions to change, and responding to them

By Lucy Loh and Elisabeth Goodman This is the second in our series of blogs on “Enhancing Team Effectiveness in a time of change” based on our forthcoming publication in Business Information Review, and other publications and seminars in progress. [Note – If you like this blog you may be interested in purchasing a copy …

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Enhancing Team Effectiveness in a Time of Change – an introduction

By Elisabeth Goodman and Lucy Loh Lucy Loh and Elisabeth Goodman have been preparing a few publications and seminars that deal with enhancing team effectiveness, strategies for personal and organisational change, and team development in the context of project management.  We thought it would therefore be timely to write a series of blogs picking up …

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Lean Six Sigma and Project Management – triangles and (virtuous) circles

By Elisabeth Goodman and John Riddell On 6th July, we held a very enjoyable second iteration of our APM workshop on this topic in Norwich, having run it previously in Stevenage in May. As with the previous seminar, our audience ranged from people and organisations with very limited knowledge of Lean and Six Sigma, to …

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GSK ‘Working in Partnership’ Networking event – with One Nucleus

By Elisabeth Goodman(1) As a member of One Nucleus, I had the opportunity to join about 200 delegates from a mixture of Biotech, CRO, Biopharm, Technology, IT, Government, Academic and Business Consulting organisations at an open evening at GlaxoSmithKline’s Stevenage site on Wednesday 8th June, 2011 After an opening address by One Nucleus’s CEO, Harriet …

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NLP steps to success for individuals, teams and organisations

By Lucy Loh1 NeuroLinguistic Programming – being and becoming excellent You may already have heard about NeuroLinguistic Programming or NLP.  What is it all about, and what can it mean for you?  We introduce NLP here as it is an incredibly powerful vehicle for self development and change.  NLP looks at and models excellence and …

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2nd Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices (1 of 2)

Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices, The Brewery, London, April 2011 (1 of 2) John Riddell and Elisabeth Goodman, RiverRhee Consulting1 This was the second of IQPC’s specialist conferences on this theme, and as last time2, many of those questioned by the authors were finding it of real value for learning about …

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