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Aligning expectations will help to reduce misunderstandings and conflict

By Elisabeth Goodman, 16th July 2018 If we don’t know what is expected of us, it can be hard to deliver it! No matter how informal the management practices may be in your organisation, there will come a point when someone will query what it is that you are there to do and whether you …

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Management is about more than just getting the job done!

By Elisabeth Goodman, 28th June 2018 A manager’s responsibilities involve balancing the individual, the team and the task A manager’s responsibilities cover so much more than just getting the job done!  For scientists, information professionals and others who are new to management, this can be one of the most daunting aspects of making that transition. …

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The Effective Team’s Operational Excellence Workbook

By Elisabeth Goodman, 10th June 2015 This is the third in my series of  “The Effective Team’s ” workbooks and it will be out shortly. THE EFFECTIVE TEAM’S operational excellence WORKBOOK Elisabeth Goodman (author), Nathaniel Spain (illustrator), 2015 – ISBN 978-0-9926323-7-3 This third book in the series focuses on how to achieve operational excellence.  Here is the description from the back …

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A celebration of change with One Nucleus and Taylor Vinters

By Elisabeth Goodman, 30th April, 2015 Our host, Patrick Farrant from Taylor Vinters, opened yesterday’s proceedings at the One Nucleus Network Meeting in Cambridge on Managing Change with this quote from Richard Branson: “A company that stands still will soon be forgotten” A show of hands from the floor confirmed that those present were almost unanimously …

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There will never be enough time!

Red Balloon Last week, Janet Burton and I had the pleasure of working with several of the Coordinators and other staff from the Red Balloon at their headquarters in Cambridge. These talented and caring individuals work with often deeply troubled young people at the Red Balloon’s centres around the UK who have experienced bullying and other traumas …

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Empathy – the magical leadership ingredient?

Empathy can make a difference in every situation that we find ourselves in as leaders or managers I recently read Geoff Crane‘s chapter 55 ‘Empathy in Project Management’ in the ‘Gower Handbook of People in Project Management‘. It’s a very large book, with a wealth of fascinating information, so I’m dipping into it a chapter …

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Facilitating operational excellence in and for business change projects

Notes from an APM Midlands Branch seminar by Elisabeth Goodman About 40 people attended this evening seminar in Coventry on 30th January 2014.  The intent was to share a case study based approach of some of my experiences of leading and facilitating operational organisational change projects, and of using Lean and Six Sigma to support …

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Knowledge Management: past, present and future – notes on a NetIKX seminar (#NetIKX60)

By Elisabeth Goodman Knowledge Management past and present It’s NetIKX’s 21st year since it’s original formation in 1992 as the IRM (Information Resource Management) group under Aslib.  This seminar (in March 2013) was an opportunity for Stuart Ward (Forward Consulting) to reflect on the past and present of Knowledge Management, and for Alison (Lissi) Corfield …

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What can Lean and Six Sigma and Dilts’ Logical Levels of Change bring to effective change management?

By Elisabeth Goodman and Lucy Loh This is the fifth and last blog in our series on “Enhancing Team Effectiveness in a time of change” based on our recent publication in Business Information Review(1), and other publications and seminars in progress.  We explore two last tools: Lean and Six Sigma in Change Management and Dilts’ …

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