By Elisabeth Goodman and Lucy Loh This is the fifth and last blog in our series on “Enhancing Team Effectiveness in a time of change” based on our recent publication in Business Information Review(1), and other publications and seminars in progress. We explore two last tools: Lean and Six Sigma in Change Management and Dilts’ …
By Elisabeth Goodman and Lucy Loh This is the fourth in our series of blogs on “Enhancing Team Effectiveness in a time of change” based on our recent publication in Business Information Review(1), and other publications and seminars in progress. In our first blog (Enhancing team effectiveness in a time of change – an introduction), …
By Elisabeth Goodman1 Adapted from the original NetIKX blog: Social Media – what next and what can we do with it? This was the 3rd of NetIKX‘s seminars on the theme of social media, a topic which sits in the group’s 2010-2012 programme framework for Information and Knowledge Management under “Harnessing the web for information and knowledge exchange”. …
The future of Social Media? Notes from a recent NetIKX seminar Read More »
By Elisabeth Goodman and Lucy Loh This is the third in our series of blogs on “Enhancing Team Effectiveness in a time of change” based on our forthcoming publication in Business Information Review, and other publications and seminars in progress. In our first blog (Enhancing team effectiveness in a time of change – an introduction), …
Tools for supporting teams during their journeys through change Read More »
By Elisabeth Goodman As a trainer and consultant on Lean and Six Sigma, I’ll find examples of the principles and tools in practice in every aspect of everyday life. The following blog illustrates the difference between ‘batch’ and ‘single piece flow’ that we might experience when the customer is what is being moved through a …
Customer pain and customer delight – the economy airline way Read More »
By Lucy Loh and Elisabeth Goodman This is the second in our series of blogs on “Enhancing Team Effectiveness in a time of change” based on our forthcoming publication in Business Information Review, and other publications and seminars in progress. [Note – If you like this blog you may be interested in purchasing a copy …
Recognising reactions to change, and responding to them Read More »
By Elisabeth Goodman and Lucy Loh Lucy Loh and Elisabeth Goodman have been preparing a few publications and seminars that deal with enhancing team effectiveness, strategies for personal and organisational change, and team development in the context of project management. We thought it would therefore be timely to write a series of blogs picking up …
Enhancing Team Effectiveness in a Time of Change – an introduction Read More »
Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices, The Brewery, London, April 2011 (1 of 2) John Riddell and Elisabeth Goodman, RiverRhee Consulting1 This was the second of IQPC’s specialist conferences on this theme, and as last time2, many of those questioned by the authors were finding it of real value for learning about …
