Coaching and mentoring – an interpretation

By Elisabeth Goodman, 22nd March 2018

The 9th ‘building block’ or ‘primer’, in Daniel Goleman et al’s series for Emotional Intelligence is all about the coach and mentor role of leaders.  The style of these primers is very discursive, with chapters from several experts in the field.

I mapped out the key points that emerged for me as I was reading the primer, and then re-produced them in slide form.  I hope that readers will find this visual guide helpful.

(By the way, there are many more interesting points in this seemingly small book.  So I would definitely recommend those who would like to discover more about this topic to read the booklet for themselves.)

An interpretation of Daniel Goleman et al’s primer 9. “Coach and Mentor”, Key Step Media, 2017


Coaching and  mentoring is about focusing on the individual’s goals.  The key themes in the primer seem to centre on these four main points..
1. The goal of coaching and mentoring
2. What coaching and mentoring are not!
3. The qualities that a coachee needs to be successful
4. Qualities of a good coach
What a coach or mentor does first: create a safe and trusting space
Examples of good questions to ask in a coaching session (there are lots more possibilities!)
How to dare and support an individual to change as the result of coaching and mentoring. (Again, there are lots of tools and frameworks available.)
Some final tips for the coach and mentor on developing their competency…


This seems like an excellent little guide for aspiring coaches and mentors.

Click here for information on RiverRhee’s training, workshops and coaching for managers and teams

The RiverRhee team not only provides one-to-one personal coaching for individual contributors and managers, but also develops manager’s competencies in this area, with a course “Coaching Skills for Managers“.

So a great resource to add into the mix…


About the author. Elisabeth Goodman is the Owner and Principal Consultant at RiverRhee Consulting., a consultancy that specialises in “creating exceptional managers and teams”, with a focus on the Life Sciences. (We support our clients through courses, workshops and personal one-to-one coaching.)  Elisabeth founded RiverRhee Consulting in 2009, and prior to that had 25+ years’ experience in the Pharmaceutical Industry in line management and internal training and consultancy roles supporting Information Management and other business teams on a global basis.  RiverRhee is a support supplier for One Nucleus and a CPD provider for CILIP (Chartered Institute for Library and Information Professionals). Elisabeth is accredited in Change Management, in Lean Sigma, in Belbin Team Roles, MBTI (Myers Briggs Type Indicator) and is an NLP (NeuroLinguistic Programming) Practitioner. She is a member of CILIP and of APM (Association for Project Management) in which she was a founding member of the Enabling Change SIG.