Simplifying and streamlining what you do

Elisabeth Goodman’s 2012 blogs in review

The WordPress.com stats helper monkeys prepared a 2012 annual report for my blogs. Here’s an excerpt: 4,329 films were submitted to the 2012 Cannes Film Festival. This blog (Recognising reactions to change, and responding to them) had 14,000 views in 2012. If each view were a film, this blog would power 3 Film Festivals These were …

Elisabeth Goodman’s 2012 blogs in review Read More »

Getting it right rather than ‘firefighting’…unless that’s your job!

By Elisabeth Goodman Being a ‘farmer’ not a ‘firefighter’ Some years ago when I was first learning about Lean and Six Sigma, a colleague shared an article he’d found comparing farmers and firefighters. People in organisations are often singled out when they have worked all hours to deal with a crisis, and yet the people …

Getting it right rather than ‘firefighting’…unless that’s your job! Read More »

Failure modes and effect analysis (FMEA) a personal case study culminating in an aborted transatlantic flight

I have just spent a very comfortable night in a Heathrow hotel, after a 5 hour round trip spent in the air somewhere between London and Boston.  Although eating airline food, watching a (not very good) movie, and having a doze mid-air might be one way to spend an afternoon in May, it would not …

Failure modes and effect analysis (FMEA) a personal case study culminating in an aborted transatlantic flight Read More »

Why is employee engagement such an important topic?

By Elisabeth Goodman My blog on employee engagement (Employee engagement – some interesting data and perspectives for Lean and Six Sigma practitioners) is, of all the blogs that I have written since 2009), the one that has attracted the most attention.  I wrote it in response to an article I read in the business section …

Why is employee engagement such an important topic? Read More »

Customer pain and customer delight – the economy airline way

By Elisabeth Goodman As a trainer and consultant on Lean and Six Sigma, I’ll find examples of the principles and tools in practice in every aspect of everyday life.  The following blog illustrates the difference between ‘batch’ and ‘single piece flow’ that we might experience when the customer is what is being moved through a …

Customer pain and customer delight – the economy airline way Read More »

Lean Six Sigma and Project Management – triangles and (virtuous) circles

By Elisabeth Goodman and John Riddell On 6th July, we held a very enjoyable second iteration of our APM workshop on this topic in Norwich, having run it previously in Stevenage in May. As with the previous seminar, our audience ranged from people and organisations with very limited knowledge of Lean and Six Sigma, to …

Lean Six Sigma and Project Management – triangles and (virtuous) circles Read More »

2nd Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices (2 of 2)

Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices, The Brewery, London, April 2011 (2 of 2) John Riddell and Elisabeth Goodman, RiverRhee Consulting1 For part 1 of this blog see: 2nd Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices (1 of 2) http://wp.me/pAUbH-40 Application to ‘other’ environments (1): biotech Simon Orchard, Vice President Biotech Operations …

2nd Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices (2 of 2) Read More »

2nd Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices (1 of 2)

Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices, The Brewery, London, April 2011 (1 of 2) John Riddell and Elisabeth Goodman, RiverRhee Consulting1 This was the second of IQPC’s specialist conferences on this theme, and as last time2, many of those questioned by the authors were finding it of real value for learning about …

2nd Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices (1 of 2) Read More »

Operational Excellence and Knowledge Management in an R&D Laboratory Environment

Reflections from IQPC’s 6th Annual Smartlab Exchange, Berlin, February 2011 ELNs, LIMS, and LESs IQPC kindly invited me to speak on Operational Excellence and Knowledge Management at this year’s Smartlab Exchange conference in Berlin.  Although I have been responsible for Biological Data Management and Laboratory Notebooks in an R&D environment during the course of my …

Operational Excellence and Knowledge Management in an R&D Laboratory Environment Read More »