Enhancing Team Effectiveness

Are your performance measures driving the right behaviours?

By Elisabeth Goodman, 25th September 2019 We are entering that time of year when many companies carry out their performance reviews and appraisals. It can be quite a stressful exercise for individual team members, and for line managers. This article from the latest issue of Harvard Business Review provides some interesting insights that could be …

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Re-building working relationships with emotional intelligence

By Elisabeth Goodman, 9th August 2019 The Summer issue of APM’s (Association for Project Management) Project magazine has a couple of excellent articles on rebuilding relationships. Susanne Madsen (p. 63) addresses how to strengthen your relationship with internal stakeholders who have become cynical and negative over the years. Marion Thomas and Sarah Walton (pp. 65-67) …

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The soul of a start-up, nimble leadership, flexibility and control

By Elisabeth Goodman, 5th August 2019 Remember Gary Hamel’s article last November about how to retain employee engagement in growing and large organisations? The latest issue of Harvard Business Review (July – August 2019) carries two articles that provide some stimulating and converging ideas about how to achieve employee engagement through a combination of control …

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Revisiting the positive qualities of more traditional methods of recruitment

By Elisabeth Goodman, 27th May 2019 Peter Cappelli, George W. Taylor Professor of Management at the Wharton School, and director of its Centre for Human Resources, has written a really helpful overview of how newer methods of hiring have lost some of the positive qualities of more traditional methods. (See: Your Approach to Hiring is …

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Finding that ‘sweet spot’ for collaboration

By Elisabeth Goodman, 3rd April 2019 Exploring ways to find the “sweet spot” in collaborating with others is a particularly salient topic in the current political climate.  Thomas Kilmann’s model is an excellent guide on how to do this, which we illustrate in RiverRhee’s training on Assertiveness, and in our management training on Dealing with …

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A more effective approach to feedback?

By Elisabeth Goodman, 4th March 2019 How to give ‘negative’ feedback is one of the most frequent questions posed by delegates on RiverRhee’s management courses.  It’s a topic we get into during our course on Performance Management and Development too.  And it’s a question that arises when we explore the difference between coaching and mentoring. …

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New Year resolutions! Adopting a positive attitude

By Elisabeth Goodman, 29th December 2018 What better topic to select from Daniel Goleman et al’s Building Blocks of Emotional Intelligence, as we prepare for a new year, than booklet #5 on “Positive Outlook”?! What is positive outlook? According to the definition in the booklet, “Positive outlook” is about: Seeing the positive in people, situations …

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Maintaining employee engagement in growing and large organisations

By Elisabeth Goodman, 25th November, 2018 Small SMEs, large organisations, and a “microenterprise” model One of the aspects I enjoy so much about working with smaller Life Science or Biotech organisations* is the level of energy, enthusiasm and connection that every employee seems to have with their company’s purpose.  The people we encounter seem to …

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How to increase our emotional self-awareness

By Elisabeth Goodman, 29th September 2018 Emotional self-awareness is at the root of emotional intelligence, and it is a skill.  I am increasingly realising, as I work with managers and individual team members, that emotional self-awareness is a skill in which people have varying levels of proficiency. I’ve gone back to the very first of …

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Organisational awareness – combining intellectual and emotional intelligence

By Elisabeth Goodman, 5th September 2018 Booklet number 7 in Daniel Goleman et al’s “Building Blocks of Emotional Intelligence” is entitled ‘Organizational Awareness”. As with the previous booklets that I have documented: 2: Emotional Self-Control 3: Adaptability 8: Influence 9: Coaching and Mentoring 10: Conflict Management  11: Teamwork I have found it helpful to summarise …

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