RiverRhee :: Books

The Effective Team's High Performance Workbook

Elisabeth Goodman (author), Nathaniel Spain (illustrator), August 2014

Being part of a team that has achieved a level of high performance can be a truly enriching experience. This second book for ‘effective teams’ will enable you to identify and value the individual strengths within your team, build strong working relationships and develop sound working practices.

ISBN 978-0-9926323-6-6

Price £10.00 plus packaging and posting.

The Effective Team's Change Management Workbook

Elisabeth Goodman (author), Nathaniel Spain (illustrator), November 2013

A well-managed change initiative is something special to behold! This workbook has been designed to reflect the author’s experience with business support groups such as Library and Information services, and with organisations in the Life Sciences and SMEs (Small and Medium Enterprises). It reflects her approach to leading teams and to teaching and coaching individuals about Change Management. It encompasses the ‘people’ aspect of change and the processes to use when planning and implementing various types of change.

ISBN 978-0-9926323-5-9

Price £10.00 plus packaging and posting.

The Effective Team's Operational Workbook

Elisabeth Goodman (author), Nathaniel Spain (illustrator), June 2015

Operational excellence helps us to create a more fulfilling work environment where everyone actively contributes to quality customer services or products and to the efficient flow of the organisation's end-to-end processes. This book will help you to ensure that you are focusing on the right priorities to deliver value to your customers, and that your processes are simplified and streamlined.

ISBN 978-0-9926323-7-3

Price £10.00 plus packaging and posting.

The Effective Team's Knowledge Management Workbook

Elisabeth Goodman (author), Nathaniel Spain (illustrator), November 2016

We are all knowledge workers. We rely on our knowledge and expertise, and on what we can learn from others, to make the best decisions that we can, to innovate and to continuously improve. This fourth book for 'effective teams' takes you through a systematic approach for making knowledge management a way of working within your team and organisation. As with the author's previous books on operational excellence, change management and high performance teams, the plentiful principles and methodologies are explained through scenarios and are accompanied by individual or team exercises. There are also notes on further reading. Again, both operational teams and project teams will benefit from the book's rich insights and depth.

ISBN 978-0-9926323-8-0

Price £10.00 plus packaging and posting.

Upcoming Courses

Introduction to Lean and Six Sigma

20 Introduction to Lean and Six Sigma 2017-11-14 09:00:00 2017-11-14 17:00:00
Introduction to Lean and Six Sigma takes delegates through a detailed approach to a topic that is touched upon in the Introduction to Management course

The course provides a foundation of sound business practices to ensure that participants can fully understand what their customers value, can deliver that value as efficiently as possible, and can free up the talent within their organisations to continue to innovate and grow. The training event combines process mapping and improvement approaches to help participants make the most of their time and resources, and to ensure that each member of their team is making the most of the best business practices available to them. The knowledge gained will enable them to critically review their deliverables (products and services), how they go about their work, and how they can work more effectively and efficiently on a continuous basis.
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The First Steps in Selling

16 The First Steps in Selling 2017-11-15 09:00:00 2017-11-15 17:00:00
The First Steps in Selling is a unique opportunity to gain the skills and confidence for achieving a diagnostic approach to sales.

The course is targeted at business developers and scientists responsible for negotiating sales for their company’s products and services with new and existing clients – with little or no formal training in selling. Diagnostic selling is a proven holistic approach to sales that focuses on understanding your client’s requirements and how best to address them. The approach aims to build a strong and lasting relationship between supplier and customer, founded on mutual trust and understanding.

See full course description here
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Introduction to Project Management

22 Introduction to Project Management 2017-11-16 09:00:00 2017-11-16 17:00:00
Introduction to Project Management develops a topic that is touched upon in the Introduction to Management course

This workshop-based course will be of benefit to line and project managers who are relatively new to Project Management, and who are looking for ways to plan and manage projects, whatever their size, as effectively and efficiently as possible. The content includes: articulating and confirming your goals and the anticipated benefits with your sponsors; identifying budgetary, timeline and other constraints; mapping out critical steps and interdependencies; defining roles and responsibilities; creating and maintaining a project plan; defining your team’s approach to stakeholder management; creating risk, issue, decision and action logs; defining how your project team will operate
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Managing Change

23 Managing Change 2017-11-21 09:00:00 2017-11-21 17:00:00
Managing Change is a topic that is briefly explored in our Project Management, Lean and Six Sigma, and Transition to Leadership courses

This one-day event draws on a full range of behavioural and procedural concepts and techniques in a participative and practical way, to equip participants with the necessary skills and tools for effective business change. Topics covered include: behavioural responses and influences for change; positive and negative change ‘journeys’; resistance and motivation; strategic and tactical factors for implementing change; identifying key messages for communication; stakeholder analysis and management; alternative change management and communication approaches; embedding and measuring business change; development of draft business change management plans

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Coaching Skills for Managers

25 Coaching Skills for Managers 2017-12-12 09:00:00 2017-12-12 17:00:00
Coaching Skills for Managers explores a skill that RiverRhee introduces during the Introduction to Management course

It develops managers’ skill and confidence for getting the best out of every employee. It includes an exploration of when to apply coaching techniques; the coaching spectrum; developing a coaching mind-set and skills in listening, questioning and giving feedback; practice on real scenarios with peer feedback; action planning based on the five steps of behavioural change.
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Transition to Leadership

26 Transition to Leadership 2017-12-14 09:00:00 2017-12-14 17:00:00
Transition to Leadership is the next step on from Introduction to Management.

It is targeted at managers who have attended RiverRhee’s 3-day course, and those who have recently moved to, or are planning to move to a more senior leadership role. The content includes an exploration of emotional intelligence; deeper insights into personality types; the ‘7 seismic shifts’; reasons for and ways to adapt your leadership style; how to blend strategic thinking, influencing and change techniques to achieve engagement and ownership by your employees.
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Presentation Skills

27 Presentation Skills 2018-02-27 09:00:00 2018-02-27 17:00:00
Presentation Skills is a new course that we have developed in response to requests from our clients

The course takes delegates through the design, preparation and delivery of presentations. It uses a framework that helps delegates to discover and develop their own authentic style, build their confidence, convey their message, and understand and adapt to their audience. It addresses both the emotional and intellectual aspects of presentations. There are lots of opportunities for discussion and practice, and the course is tailored to the delegates' areas of expertise.

See full course description here

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Introduction to Management

11 Introduction to Management 2018-03-13 2018-03-16
Introduction to Management is a foundation for newly appointed managers and more experienced ones wanting more formal training

It equips line managers and project leaders with tools and techniques that will enable them to progress smoothly and effectively from a team member to a management role. The three days are based around John Adair's 3-part framework of managing the individual, developing the team, and managing the task.
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Introduction to Management

12 Introduction to Management 2018-06-19 2018-06-22
Introduction to Management is a foundation for newly appointed managers and more experienced ones wanting more formal training

It equips line managers and project leaders with tools and techniques that will enable them to progress smoothly and effectively from a team member to a management role. The three days are based around John Adair's 3-part framework of managing the individual, developing the team, and managing the task.
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Books

The Effective Team's High Performance Workbook

The Effective Team's Change Management Workbook

The Effective Team's Operational Workbook

The Effective Team's Knowledge Management Workbook

Upcoming Courses

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