problem resolution

Framing your problem so it can be solved..

By Elisabeth Goodman, 22nd February 2017 I had a very enjoyable day yesterday teaching four young people about Lean and Six Sigma as they explored how to improve one of their processes.  I work on the premise that ‘problems are treasures’: the more you find and deal with, the less fire-fighting you will have to do at …

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Appreciative Inquiry – a tool and philosophy for positive change

By Elisabeth Goodman, 5th November 2016 Asking questions sets the tone for what will follow – start from what’s working well It seemed obvious from the moment that our facilitator, Andy Smith (Coaching Leaders), mentioned it at the start of the two day course on Appreciative Inquiry (AI) that I attended this week. The minute you …

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How learning to draw can make you better at solving problems

By Elisabeth Goodman, 29th August, 2015 Why learn to draw? I’m a Francophile: I read French novels, my current favourites being Fred Vargas’s series featuring the detective Adamsberg. I spend my summer holidays in the Languedoc in the South of France, soaking up the sunshine, delicious fruit and vegetables, dramatic landscapes and ad hoc conversations …

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