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Transitioning Library and Information Service customers from consumers to collaborators – we still have a way to go..

Leave a Comment / Focusing on your customers / By

Last week I attended Day 2 of Internet Librarian International 2010 (#ILI2010), to hear the latest on the use of social media in libraries.  The title of this blog is inspired by Dr Hazel Hall’s1 keynote presentation where she talked, amongst other things, about the need to help Library and Information Services users to evolve …

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Elisabeth Goodman’s blog: a summary, some statistics, and a hiatus whilst I focus on some publications on Lean, Process Improvement and Team Effectiveness

2 Comments / Ensuring successful business change, Focusing on your customers, Optimising information and knowledge assets, Simplifying and streamlining what you do / By

WordPress has some fascinating tools for monitoring the level of readership of blog postings.  Here are the statistics (as of 30th Nov 2009) on all my blogs since I started posting them in July 2009 Title Views Knowledge assets have been walking out o 232 Deep Visuals Ltd – how Kodak’s knowledge 194 There’s more …

Elisabeth Goodman’s blog: a summary, some statistics, and a hiatus whilst I focus on some publications on Lean, Process Improvement and Team Effectiveness Read More »