innovation

Transitioning Library and Information Service customers from consumers to collaborators – we still have a way to go..

Last week I attended Day 2 of Internet Librarian International 2010 (#ILI2010), to hear the latest on the use of social media in libraries.  The title of this blog is inspired by Dr Hazel Hall’s1 keynote presentation where she talked, amongst other things, about the need to help Library and Information Services users to evolve …

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Crowd-sourcing and tagging: an application of knowledge management to continuous process improvement and innovation

Guest blog by Matthew Loxton1 This discussion is about Process Improvement from a Knowledge Management perspective, but rather than covering the topic from the stratosphere, I have chosen to dig into a very specific and somewhat narrow slice – the use of internal crowdsourcing and tagging as a conduit to producing (and encouraging) process and …

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Knowledge management and creativity / innovation – valuable adjuncts to project management. A case study

Knowledge management and creativity/ innovation enhance project management. I am a firm believer in the value of knowledge management to enhance project management.  I also believe that the use of formal structures, such as those advocated in Lean and Six Sigma (or process improvement), and project management, give people more rather than less scope for …

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Why conventional knowledge management, process improvement and project management won’t work with ‘clever’ teams. Or will they?

‘Simply putting clever people together does not make a team’, and, ‘There are many examples of extremely bright and talented groups that signally underperform’.  So say Rob Goffee and Gareth Jones in ‘Clever. Leading your smartest, most creative people.’ (1) This book, which Elisabeth Goodman, principal consultant at RiverRhee Consulting, picked up as a result …

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