Engage with your stakeholders more effectively – stop talking about communication!

Guest blog by Fran Bodley-Scott, 25th August 2016 Editorial note: I came across Fran in my work for the APM Enabling Change SIG. She has developed an ‘ABCDE’ model for communication, which she offered to coach me on in support of a publication that we are preparing. I was very impressed by the effectiveness of …

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