effective teams

Knowledge management and creativity / innovation – valuable adjuncts to project management. A case study

Knowledge management and creativity/ innovation enhance project management. I am a firm believer in the value of knowledge management to enhance project management.  I also believe that the use of formal structures, such as those advocated in Lean and Six Sigma (or process improvement), and project management, give people more rather than less scope for …

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“Topgrading”: it’s possible to be talented AND be an effective team player

‘Topgrading’ by Bradford D Smart1, is a wonderful testament to the existence of talented individuals who can also ‘work smarter’, ‘deliver higher quality work’, ‘demonstrate greater team work’, and ‘find ways to get the job done in less time and with less cost’.  Smart argues that it’s the proportion of ‘A’ players in an organisation …

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Achieving more value with less

As Stephen R. Covey, Bob Whitman and Breck England point out, in their one-hundred-and-ten page “Predictable results in unpredictable times”1: “in bad times, the distractions are more severe than ever… As people get laid off, the survivors have more to do.  The distractions pile up to the sky as the economy grows rougher…” In our …

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High performing organisations: interweaving process improvement, knowledge management and change management.

Approaches for building strong quality foundations are well documented in the manufacturing industry, but also occur across all business sectors and types of organisation such as flight airlines, the navy, health services, pharmaceutical research & development and education systems. Steven Spear, in ‘Chasing the Rabbit’1 discusses, with examples from the above, how this quality foundation …

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Fake work – a real opportunity to enhance team effectiveness

‘Fake Work’, by Brent Peterson and Gaylan Nielson is an excellent dissertation on a common cause of frustration and wasted time and effort at work.  According to the authors’ research, 53% of workers believe that they do work that does not count, and 54% feel that their creativity, talent and intelligence is under-used.  Unfortunately fake …

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The problem with relying on intuition for process improvement and decision making.

In a previous blog “There’s more to decision making than meets the eye… or why we shouldn’t dismiss gut feelings“, inspired by Malcolm Gladwell’s book ‘Blink’1, I made a case for the discretionary use of intuition in decision making.  I argued that: There seems to be a particular role for intuition when: a) encountering very …

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Taking control of your working life as an employee; a first 100 days approach?

At 4am on a fresh autumn morning, a coach load of members of the European Pharmaceutical Student Association (EPSA) began their early morning journey from Genoa, Italy, to Nice (France) to attend a workshop on ‘Personal Career Development – new to the job or ready for a change?’  This was one of the sessions organised …

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URS – a case study of an organisation that values the resources and knowledge of its employees

A few years ago, URS had a change in Managing Director for its UK business, and an opportunity to re-appraise how it was running the business.  It recognised that a key factor was the resource and knowledge of URS’s employees, and its desire to not only retain people, but also ensure that they had a …

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Powerful quotes for strong performing (effective) teams

Followers of my blogs will know that I have been reading Stephen Covey’s “The 8th Habit” and have found it very inspirational both from a personal perspective, and for the various ways in which I help teams become a strong foundation for their organisations. I particularly liked the following quotes which Covey includes in his …

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