Personal reflections on living through change and… reaching ones potential

4 Comments / Building strong personal career paths, Ensuring successful business change / By

All change practitioners, and those who have practiced ‘change management’ know the theory about negative and positive change, based on Elisabeth Kubler-Ross’s experience of people dealing with grief.  And, as organisational change practitioners, we encourage people to bear these in mind when they are either responsible for introducing significant change, or are trying to cope …

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Knowledge assets have been walking out of the door – is anyone taking note?

13 Comments / Optimising information and knowledge assets / By

When I was leading our knowledge management strategy development at SmithKline Beecham in 2000, and then, briefly, part of the team driving GlaxoSmithKline’s KM strategy in 2001, there was a lot of talk about conducting exit interviews to capture people’s knowledge before they walked out of the door. Reading Melissie Clemmons Rumizen’s very good and …

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We are still in the knowledge age: are we meeting the needs of knowledge workers?

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I first got involved in the discipline of Knowledge Management about 15 years ago, so it’s very refreshing to revisit the basics and check on what I might have missed or forgotten along the way.  This is why I’m reading Melissie Clemmons Rumizen’s “The Complete Idiot’s Guide to Knowledge Management.”  It’s a very good book. …

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Powerful quotes for strong performing (effective) teams

3 Comments / Ensuring successful business change, Focusing on your customers, Simplifying and streamlining what you do / By

Followers of my blogs will know that I have been reading Stephen Covey’s “The 8th Habit” and have found it very inspirational both from a personal perspective, and for the various ways in which I help teams become a strong foundation for their organisations. I particularly liked the following quotes which Covey includes in his …

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Aptitude, Attitude, Plenitude and Servitude – key assets for strong team members and the self-employed

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Continuing on my voyage of discovery as a self-employed consultant seeking to help teams become not only more effective but great at what they do, I’m learning so much from the people I meet as well as the books I’m reading. Special thanks to Simon Brooks of Contacts4Business for starting me on this train of …

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(Project) leaders empower, (project) managers organise

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When I work with project teams, they often have both project leader and manager roles, but are unclear about their respective roles; or have only the one role, and miss out some of the vital responsibilities. In my continued reading of Stephen Covey’s 8th Habit, I find that he and his team have done some …

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Social networking tools, empowerment and knowledge management

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Writing blogs is a new experience for me and as such an exciting new toy for expressing my ideas and inviting reactions from others. First Stephen Covey (The 8th Habit), and today an article in The Times, have brought home to me the significant difference that the internet and social networking tools are making to …

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Is the key to empowerment to adopt a self-employed attitude?

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One of the preoccupations in large organisations is how to encourage individuals to be more ‘self-empowered’.  In the words of one of my HR colleagues, it can become a bit of an oxymoron if employees choose not to be, whilst employers are telling them to be… Having started on my journey of being self-employed whilst …

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(A consultant’s) Life is like a game of Rummy..

Leave a Comment / Focusing on your customers / By

Rummy is one of our favourite family card games.  For those not familiar with it this site might help http://www.pagat.com/rummy/rummy.html. My husband and I were mulling over this at breakfast today.  To be effective as a consultant you need to be able to spot the opportunities that might ‘win’: you might be lucky enough to …

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Creativity and problem solving – applications to DMAIC

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I participated in an excellent presentation yesterday evening by Ayd Instone (www.aydinstone.com) at the Cambridge Entreprise and Technology Club, held at The Welding Institute, Granta Park. His illustration of the roles that our left and right hand brains play in our creativity and problem solving gave me some insights into the dilemma that workshop participants …

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