Defining a positive vision for change

By Elisabeth Goodman, 24th December 2017 First define a clear and compelling vision In my RiverRhee and CILIP on-site courses on managing change, and in my publication “The Effective Team’s Change Management Workbook“, I encourage people to think about “why” a change is taking place, before defining “what” it is and “how” to make it …

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Competency frameworks – a management tool for recruitment, development and knowledge sharing

By Elisabeth Goodman, 15th November 2017 Competency frameworks have been very much in my mind at the moment as they are core to the recruitment and interview skills course that my RiverRhee Associate, Alison Proffitt and I recently delivered for a client as an in-house course. They are also an excellent foundation for discussions about …

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Dealing with the dark side of our personalities!

By Elisabeth Goodman, 9th November 2017 Current approaches to management put emphasis on identifying and developing our strengths.  And rightly so.  Our individual strengths give us the opportunity to make significant contributions in our home and work lives.  The diversity of strengths within a team contribute to the success of organisations. Personality tools such as …

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Telling stories at work

By Elisabeth Goodman, 4th October 2017 Why tell stories at work? I first heard about the power of using stories at work, in the context of sharing knowledge and building learning and understanding, in the 1990s. David Snowden, who was then a Director at the IBM Institute for Knowledge Management, was a chief exponent of …

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Addressing the challenges of “multi-teaming” in project management

By Elisabeth Goodman, 9th September 2017 The nature of “multi-teaming” in project management Many of the organisations that I work with manage projects as the essence of their way of working.  The complexity of this approach is compounded in two ways: Operating a matrix model of management – where individuals have a line manager who …

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Operational excellence can give you the competitive edge!

By Elisabeth Goodman, 4th September 2017 According to Sadun, Bloom and Van Reenen, writing in the Sept-Oct 2017 issue of Harvard Business Review, a disproportionate amount of emphasis is put on the competitive advantage of strategic planning, to the detriment of operational excellence. What is operational excellence? Their definition of operational excellence, or good management …

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Motivation – a refresher..eight years on..

By Elisabeth Goodman, 28th July 2017 Motivation – a refresher Eight years ago, in July 2009, Dan Pink gave an impassioned TED talk on “The puzzle of motivation”.  It was a rallying call to business to stop using a scientifically proven outmoded method for incentivising high performance – the “carrot and stick”, “if…then”, “extrinsic reward” …

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Simple tips for giving an effective ‘pep’ talk

By Elisabeth Goodman, 12th July 2017 I wrote in a recent RiverRhee newsletter about Inspirational Leadership, and posted a LinkedIn article about Achieving Resonance in our Communications, so it was fascinating to read an HBR article that somehow combines the two! David McGinn is the author of “Psyched Up: How the science of mental preparation …

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Neurodiversity – an organisational advantage to be valued and supported

By Elisabeth Goodman, 4th July 2017 What is neurodiversity, and why value it? I’ve been reading and thinking about neurodiversity for a while, as it is something that we value and support in young people at the Red Balloon Learner Centre in Cambridge, for which I am a Trustee. It is something that is sometimes …

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