By Sue Parsons1 When times are tough, some teams sink into lethargy, feeling anxious about the future. Alternatively, the business may have been restructured or downsized, with the remaining team members feeling vulnerable for their own positions. Whatever the cause, it’s exactly at these times, that teams need to feel valued and motivated. There are …
By Lucy Loh and Elisabeth Goodman This is the second in our series of blogs on “Enhancing Team Effectiveness in a time of change” based on our forthcoming publication in Business Information Review, and other publications and seminars in progress. [Note – If you like this blog you may be interested in purchasing a copy …
Recognising reactions to change, and responding to them Read More »
By Elisabeth Goodman and Lucy Loh Lucy Loh and Elisabeth Goodman have been preparing a few publications and seminars that deal with enhancing team effectiveness, strategies for personal and organisational change, and team development in the context of project management. We thought it would therefore be timely to write a series of blogs picking up …
Enhancing Team Effectiveness in a Time of Change – an introduction Read More »
Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices, The Brewery, London, April 2011 (1 of 2) John Riddell and Elisabeth Goodman, RiverRhee Consulting1 This was the second of IQPC’s specialist conferences on this theme, and as last time2, many of those questioned by the authors were finding it of real value for learning about …
The term ‘burning platform’ has its origins in a real life/death scenario faced by an oil worker in the North Sea and now commonly used to help change agents and stakeholders articulate organisational or personal motivation (WIIFM – What’s In It For Me) for change. ‘Burning platforms’ form the basis of ‘sticky’ or unresistable messages …
Reflections from IQPC’s 6th Annual Smartlab Exchange, Berlin, February 2011 ELNs, LIMS, and LESs IQPC kindly invited me to speak on Operational Excellence and Knowledge Management at this year’s Smartlab Exchange conference in Berlin. Although I have been responsible for Biological Data Management and Laboratory Notebooks in an R&D environment during the course of my …
Operational Excellence and Knowledge Management in an R&D Laboratory Environment Read More »
Jokes about consultants abound, and, like all good jokes, the experience that provoked them is not hard to discern. An excellent one-liner, quoted by Parcell and Collison in their book ‘No more consultants’1 is: “Consultants ask to borrow your watch to tell you the time, and then walk off with your watch!”2 As you would …
I’ve been on the look out for a good book on how to help teams develop their key messages for introducing change. Whilst ‘Perfect Phrases for Communicating Change’ by Lawrence Polsky and Antoine Gershel1, does indeed have a rich array of phrases to use in different situations, it still did not quite help me with …
Communicating change – some practical procedural guidance Read More »
An integrated approach to Strategy, People, Process, Content and Technology is central to the success of business process improvement. Elisabeth Goodman, Owner and Principal Consultant, RiverRhee Consulting, opened the conference with the importance of these themes in achieving Business Process Excellence (BPE). She also came back to them in a later presentation (http://slidesha.re/aVhZso) describing the role …
In a previous blog “There’s more to decision making than meets the eye… or why we shouldn’t dismiss gut feelings“, inspired by Malcolm Gladwell’s book ‘Blink’1, I made a case for the discretionary use of intuition in decision making. I argued that: There seems to be a particular role for intuition when: a) encountering very …
The problem with relying on intuition for process improvement and decision making. Read More »
