Month: September 2009

There’s more to decision making than meets the eye or.. why we shouldn’t dismiss gut feelings

I like a book that challenges my assumptions and ‘Blink’ by Malcolm Gladwell is one of them.  Each time I read such a book, I discover how much more I need to learn.  Apologies if what I’m about to write about is already obvious to readers. Whenever I run workshops using Lean and Six Sigma, …

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Personal reflections on living through change and… reaching ones potential

All change practitioners, and those who have practiced ‘change management’ know the theory about negative and positive change, based on Elisabeth Kubler-Ross’s experience of people dealing with grief.  And, as organisational change practitioners, we encourage people to bear these in mind when they are either responsible for introducing significant change, or are trying to cope …

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Knowledge assets have been walking out of the door – is anyone taking note?

When I was leading our knowledge management strategy development at SmithKline Beecham in 2000, and then, briefly, part of the team driving GlaxoSmithKline’s KM strategy in 2001, there was a lot of talk about conducting exit interviews to capture people’s knowledge before they walked out of the door. Reading Melissie Clemmons Rumizen’s very good and …

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We are still in the knowledge age: are we meeting the needs of knowledge workers?

I first got involved in the discipline of Knowledge Management about 15 years ago, so it’s very refreshing to revisit the basics and check on what I might have missed or forgotten along the way.  This is why I’m reading Melissie Clemmons Rumizen’s “The Complete Idiot’s Guide to Knowledge Management.”  It’s a very good book. …

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Powerful quotes for strong performing (effective) teams

Followers of my blogs will know that I have been reading Stephen Covey’s “The 8th Habit” and have found it very inspirational both from a personal perspective, and for the various ways in which I help teams become a strong foundation for their organisations. I particularly liked the following quotes which Covey includes in his …

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