business change

Operational Excellence and Knowledge Management in an R&D Laboratory Environment

2 Comments / Ensuring successful business change, Optimising information and knowledge assets, Simplifying and streamlining what you do / By

Reflections from IQPC’s 6th Annual Smartlab Exchange, Berlin, February 2011 ELNs, LIMS, and LESs IQPC kindly invited me to speak on Operational Excellence and Knowledge Management at this year’s Smartlab Exchange conference in Berlin.  Although I have been responsible for Biological Data Management and Laboratory Notebooks in an R&D environment during the course of my …

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Communicating change – some practical procedural guidance

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I’ve been on the look out for a good book on how to help teams develop their key messages for introducing change.  Whilst ‘Perfect Phrases for Communicating Change’ by Lawrence Polsky and Antoine Gershel1, does indeed have a rich array of phrases to use in different situations, it still did not quite help me with …

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The problem with relying on intuition for process improvement and decision making.

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In a previous blog “There’s more to decision making than meets the eye… or why we shouldn’t dismiss gut feelings“, inspired by Malcolm Gladwell’s book ‘Blink’1, I made a case for the discretionary use of intuition in decision making.  I argued that: There seems to be a particular role for intuition when: a) encountering very …

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Personal reflections on living through change and… reaching ones potential

4 Comments / Building strong personal career paths, Ensuring successful business change / By

All change practitioners, and those who have practiced ‘change management’ know the theory about negative and positive change, based on Elisabeth Kubler-Ross’s experience of people dealing with grief.  And, as organisational change practitioners, we encourage people to bear these in mind when they are either responsible for introducing significant change, or are trying to cope …

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