operational excellence

Operational excellence can give you the competitive edge!

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By Elisabeth Goodman, 4th September 2017 According to Sadun, Bloom and Van Reenen, writing in the Sept-Oct 2017 issue of Harvard Business Review, a disproportionate amount of emphasis is put on the competitive advantage of strategic planning, to the detriment of operational excellence. What is operational excellence? Their definition of operational excellence, or good management …

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The Effective Team’s Operational Excellence Workbook

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By Elisabeth Goodman, 10th June 2015 This is the third in my series of  “The Effective Team’s ” workbooks and it will be out shortly. THE EFFECTIVE TEAM’S operational excellence WORKBOOK Elisabeth Goodman (author), Nathaniel Spain (illustrator), 2015 – ISBN 978-0-9926323-7-3 This third book in the series focuses on how to achieve operational excellence.  Here is the description from the back …

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Engaging staff in operational excellence – a case study on the visual workplace

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Managing cargo shipments in the Port of Felixstowe I’ve been catching-up on my business reading.  I always find something fascinating when I do…. True to form, my efforts were quickly rewarded this morning, with a case study on digital signage at the Port of Felixstowe in the August 14th issue of Business Weekly. This article caught …

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Facilitating operational excellence in and for business change projects

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Notes from an APM Midlands Branch seminar by Elisabeth Goodman About 40 people attended this evening seminar in Coventry on 30th January 2014.  The intent was to share a case study based approach of some of my experiences of leading and facilitating operational organisational change projects, and of using Lean and Six Sigma to support …

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