managing conflict

Creating a culture of psychological safety – in project and operational teams

By Elisabeth Goodman, 1st May 2020 Psychological safety – definition of the term One of our RiverRhee Alumni reminded me recently of the concept of ‘psychological safety’ in teams.¬† It’s a concept that’s been around for a few years now and is something that is relevant to any team, at any time. It may be …

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Re-building working relationships with emotional intelligence

By Elisabeth Goodman, 9th August 2019 The Summer issue of APM’s (Association for Project Management) Project magazine has a couple of excellent articles on rebuilding relationships. Susanne Madsen (p. 63) addresses how to strengthen your relationship with internal stakeholders who have become cynical and negative over the years. Marion Thomas and Sarah Walton (pp. 65-67) …

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Conflict is “the lifeblood of high performing organisations”

By Elisabeth Goodman, 28th April 2018 I’ve just been reading booklet number 10: Conflict Management, in the “Building Blocks of Emotional Intelligence” by Daniel Goleman et al. The authors have some powerful insights on the benefits of conflict and how to address or facilitate it constructively, both as an individual participant, and as a team …

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