By Elisabeth Goodman, 29th January 2016 APM events are a great opportunity for developing our professional knowledge I led a seminar this week for the Yorkshire and North Lincolnshire Branch members, as a member of the committee of the APM Enabling Change SIG and also as an independent change practitioner. It was apparent from the level of …
More common factors for managing successful change Read More »
By Elisabeth Goodman, 8th November 2015 The Kano model is traditionally used as a ‘Voice of the Customer’ Lean Sigma tool I had the pleasure of co-presenting a seminar with Carl Halford recently, for the APM (Association for Project Management) Thames Valley Branch, on behalf of the Enabling Change SIG. The full set of slides and the …
The Kano model for team building – an alternative application for this Lean Sigma tool Read More »
Reflections prompted by discussions at APM Presents: Project Management in Practice, October 16th, 2014 By Elisabeth Goodman, 25th October 2014 The same issues arise for managing change, whatever the size of the organisation. There are also some common factors for managing successful change, whether the change involved is IT, organisational or process-based. I recently co-led a …
Empathy can make a difference in every situation that we find ourselves in as leaders or managers I recently read Geoff Crane‘s chapter 55 ‘Empathy in Project Management’ in the ‘Gower Handbook of People in Project Management‘. It’s a very large book, with a wealth of fascinating information, so I’m dipping into it a chapter …
Notes from an APM Midlands Branch seminar by Elisabeth Goodman About 40 people attended this evening seminar in Coventry on 30th January 2014. The intent was to share a case study based approach of some of my experiences of leading and facilitating operational organisational change projects, and of using Lean and Six Sigma to support …
Facilitating operational excellence in and for business change projects Read More »
