When you need to fire someone – do so with humanity

By Elisabeth Goodman, 8th March 2020 One of the questions that comes up periodically in our training and coaching work with managers (see RiverRhee), is what to do about someone who is underperforming. Often, the manager has put in an enormous amount of time, effort and worry to do everything that they can to help …

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Being at choice – choosing how we respond to situations

By Elisabeth Goodman, 19th February 2020 I have just come back from the second of three modules for my Post Graduate Certificate in Business and Personal Coaching with Barefoot Coaching.  One of our pieces of homework is to practice writing in a critically reflective style.  I thought a great way to do so would be …

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Keeping our personal values in mind in the workplace

By Elisabeth Goodman, 13th February 2020 I am finding some great intersections between my regular reading of Harvard Business Review and my new reading as part of my development as a coach. This blog explores how congruence between our personal values and those of the organisation for which we work can influence how we feel …

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The manager as coach: leadership, management and coaching

By Elisabeth Goodman, 4th February 2020 We had a question during our recent RiverRhee Introduction to Management course about the relevance of learning about leadership skills as part of a management course. (We do have a follow-on Transition to Leadership course.) We believe that the visionary aspects of leadership are valuable ones for managers to …

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Working in “far flung” or global teams – revisited

By Elisabeth Goodman, 13th January 2020 Working in geographically dispersed teams is a challenge for line and project managers The issue of how to best to manage geographically dispersed, remote or virtual teams was a hot topic at our recent Introduction to Management course. It seems that all the challenges of how to properly support, …

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Listening, self-expression, flexibility – three keys to effective interaction with others

By Elisabeth Goodman, 7th January 2020 As we begin a new year, and a new decade, finding ways that we can get on better  with each other at work, in our families, and in all spheres of life has got to be a good thing! Francesca Gino’s article with her great tips for effective collaboration …

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Avoiding ‘the fourth wall’ effect of open plan offices – optimising collaboration

By Elisabeth Goodman, 11th December 2019 People use ‘the fourth wall’ in open plan offices to create ‘public solitude’ The 18th -century French philosopher, Denis Diderot, came up with the concept of ‘the fourth wall’ for performers on a stage.  He guided them to “imagine a huge wall across the front of the stage, separating …

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Purpose statements revisited: how they matter and how to make them work

By Elisabeth Goodman, 2nd December 2019 How purpose statements matter I’ve written before about the importance of purpose as a motivator for employees (see ‘Why clarity of purpose is so important for both effective leadership and management) Sally Blount and Paul Leinwand sum it up nicely in “Why are we here?” in the Nov-Dec 2019 …

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The manager as coach: practising situational coaching

By Elisabeth Goodman, 23rd November 2019 What is situational coaching and when to use it? One of Sir John Whitmore‘s legacies was the GROW coaching model, an apparently simple yet highly effective tool to help managers and coaches: “unlock people’s potential to maximise their own performance.” [I’ve written about the GROW model elsewhere, see for …

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The manager as coach: addressing the consequences of limiting self-beliefs

By Elisabeth Goodman, 6th November 2019 helping team members deal with limiting self-beliefs There are a number of ways in which a manager can help their team members be at their best.  Some of these approaches hover on the border between coaching (where a manager can intervene) and counselling (where it would be best to …

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