I’ve been on the look out for a good book on how to help teams develop their key messages for introducing change. Whilst ‘Perfect Phrases for Communicating Change’ by Lawrence Polsky and Antoine Gershel1, does indeed have a rich array of phrases to use in different situations, it still did not quite help me with …
Communicating change – some practical procedural guidance Read More »
An integrated approach to Strategy, People, Process, Content and Technology is central to the success of business process improvement. Elisabeth Goodman, Owner and Principal Consultant, RiverRhee Consulting, opened the conference with the importance of these themes in achieving Business Process Excellence (BPE). She also came back to them in a later presentation (http://slidesha.re/aVhZso) describing the role …
Readers of my blogs will know that I am an avid reader. I’ve just made my way through ‘Do more great work’ by Michael Bungay Stanier. It’s a misleadingly small book! It looks small, and from the outside could be mistaken as the kind of book that you can wiz through. But it’s taken me …
Building strong personal career paths – do you have a case study to share? Read More »
