Month: February 2017

Framing your problem so it can be solved..

By Elisabeth Goodman, 22nd February 2017 I had a very enjoyable day yesterday teaching four young people about Lean and Six Sigma as they explored how to improve one of their processes.  I work on the premise that ‘problems are treasures’: the more you find and deal with, the less fire-fighting you will have to do at …

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Decision making. Noise, intuition and the value of feedback.

By Elisabeth Goodman, 1st February 2017 There is a lot more ‘noise’ in decision making than we might suppose. The Harvard Business Review has been running some very useful articles on decision making.  The most recent article by Kahneman D. et al, “The cost of inconsistent decision making”, October 2016, p.38, suggests that the incidence of professionals …

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