training

Framing your problem so it can be solved..

By Elisabeth Goodman, 22nd February 2017 I had a very enjoyable day yesterday teaching four young people about Lean and Six Sigma as they explored how to improve one of their processes.  I work on the premise that ‘problems are treasures’: the more you find and deal with, the less fire-fighting you will have to do at …

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Umbrella 2013 – a view from a CILIP trainer

By Elisabeth Goodman The last time I attended a ‘CILIP’ conference was in the days of one of its predecessors: The Institute of Information Scientists (IIS).  So it was a real treat to have the opportunity to catch-up with so many people (about 600) practicing a range of careers relating to Library and Information Management. …

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