Matthew Loxton

Communities of Practice – Behaviours and Benefits

By Matthew Loxton1 Why do people participate in Communities of Practice2 (CoP)? An Applied Psychologist or a Knowledge Management person might tell you it is for the pure enjoyment and commitment to their identity as an expert in the field.  People want to contribute something to their field, to leave a mark, to better the …

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Crowd-sourcing and tagging: an application of knowledge management to continuous process improvement and innovation

Guest blog by Matthew Loxton1 This discussion is about Process Improvement from a Knowledge Management perspective, but rather than covering the topic from the stratosphere, I have chosen to dig into a very specific and somewhat narrow slice – the use of internal crowdsourcing and tagging as a conduit to producing (and encouraging) process and …

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