management development

The manager as coach: helping employees reach their potential

By Elisabeth Goodman, 5th September 2019 Why this blog? The ability to coach is an invaluable, if sometimes daunting, management skill, as well as something that I and my colleagues at RiverRhee offer to support our clients.  So I am starting a new series of blogs, under the main heading of “The manager as coach”, …

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Aligning expectations will help to reduce misunderstandings and conflict

By Elisabeth Goodman, 16th July 2018 If we don’t know what is expected of us, it can be hard to deliver it! No matter how informal the management practices may be in your organisation, there will come a point when someone will query what it is that you are there to do and whether you …

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Management is about more than just getting the job done!

By Elisabeth Goodman, 28th June 2018 A manager’s responsibilities involve balancing the individual, the team and the task A manager’s responsibilities cover so much more than just getting the job done!  For scientists, information professionals and others who are new to management, this can be one of the most daunting aspects of making that transition. …

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Conflict is “the lifeblood of high performing organisations”

By Elisabeth Goodman, 28th April 2018 I’ve just been reading booklet number 10: Conflict Management, in the “Building Blocks of Emotional Intelligence” by Daniel Goleman et al. The authors have some powerful insights on the benefits of conflict and how to address or facilitate it constructively, both as an individual participant, and as a team …

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Telling stories at work

By Elisabeth Goodman, 4th October 2017 Why tell stories at work? I first heard about the power of using stories at work, in the context of sharing knowledge and building learning and understanding, in the 1990s. David Snowden, who was then a Director at the IBM Institute for Knowledge Management, was a chief exponent of …

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Motivation – a refresher..eight years on..

By Elisabeth Goodman, 28th July 2017 Motivation – a refresher Eight years ago, in July 2009, Dan Pink gave an impassioned TED talk on “The puzzle of motivation”.  It was a rallying call to business to stop using a scientifically proven outmoded method for incentivising high performance – the “carrot and stick”, “if…then”, “extrinsic reward” …

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Oxytocin, trust, motivation and employee engagement

By Elisabeth Goodman, 9th March 2017 Introduction and a caveat There seems to be a real wave of articles and seminars on the relationship between various hormones, mental health, and our performance at work. I am definitely not an expert in this field, although I did complete a Biochemistry degree some years ago, and have …

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What to do when the difficult person is your boss

By Elisabeth Goodman, 19th December 2016 My Associates and I at RiverRhee have a module that we explore with managers on dealing with difficult situations.  It is also something that can crop up in our one-to-one coaching.  Our delegates often have examples of situations that they have encountered with colleagues that they would like help …

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Performance reviews – kill them or keep them?

By Elisabeth Goodman and Liz Mercer, 6th December 2016 The idea of starting our own ‘Journal Club’ cropped up recently during a demonstration of the GROW coaching model on one of RiverRhee’s Introduction to Management course.  Both of us are keen to keep up with our professional reading and so pick up and feed ideas more effectively into the …

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Super Conscious Thinking: 5 Steps to Access Your Genius

Guest blog by Anne Scott, 24th October 2016 why this blog? Editorial note by Elisabeth Goodman I met Anne Scott through David Gurteen’s Knowledge Café and was attracted by her alternative approach to coaching individuals.  As readers of my blog will know, a lot of my work with RiverRhee focuses on introducing tools and ways of thinking …

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