learning reviews

The five principles of “error proof” collaboration with people outside your own organisation

By Luis Fernandez, with an introduction by Elisabeth Goodman 21st November, 2014 Introduction I asked Luis to write this blog as he has a very people centric approach to project management, and I thought he might have a valuable perspective on how to bring that to bear when collaborating with people outside the project team. …

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Making Knowledge Work – Beyond Lessons Learned – Notes from APM #KSIGDDAY

APM prospective Knowledge SIG Conference – 5th July 2012 Based on the @ecgoodman twitter stream tagged with #KSIGDDAY @APMProjectMgmt #KM Meeting kicking off – looking forward to it! The meeting started with some speed networking in which I met lots of great people from all sectors of work, the UK, sizes of organisation, and levels …

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Lessons Learned – notes from an APM web briefing

By Elisabeth Goodman and John Riddell, RiverRhee Consulting (Preview of a blog to appear on the APM website) A recent discussion thread on the APM (Association for Project Management) website focussed on the potential value of Lessons Learned and the failure modes that generally occur.  We have edited the points made in the discussion thread into …

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Team development, pre-requisites for success and temperature checks: tools for effective change management

By Elisabeth Goodman and Lucy Loh This is the fourth in our series of blogs on “Enhancing Team Effectiveness in a time of change” based on our recent publication in Business Information Review(1), and other publications and seminars in progress. In our first blog (Enhancing team effectiveness in a time of change – an introduction), …

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Knowledge Strategy – one of two #NetIKX51 break-out discussions

By Elisabeth Goodman Knowledge Strategy was the theme of one of the two break-out groups at NetIKX’s 22nd September 2011 seminar led by Chris Collison. (For a more detailed account of the seminar itself, you may like to read Nicola Franklin’s NetIKX blog, or for a more cursory insight, Elisabeth’s NetIKX51 tweets.) A knowledge management …

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Intuition revisited: how it could be important to a business environment (Part 1 of 3 blogs)

Intuition does have an important role in business In a previous blog “The problem with relying on intuition for process improvement and decision making” I emphasized the problems with, rather than the opportunities for intuition. One of my blog readers, Deborah Peluso, kindly pointed me to Gary Klein’s 30+ years of work on intuition with the …

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The problem with relying on intuition for process improvement and decision making.

In a previous blog “There’s more to decision making than meets the eye… or why we shouldn’t dismiss gut feelings“, inspired by Malcolm Gladwell’s book ‘Blink’1, I made a case for the discretionary use of intuition in decision making.  I argued that: There seems to be a particular role for intuition when: a) encountering very …

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URS – a case study of an organisation that values the resources and knowledge of its employees

A few years ago, URS had a change in Managing Director for its UK business, and an opportunity to re-appraise how it was running the business.  It recognised that a key factor was the resource and knowledge of URS’s employees, and its desire to not only retain people, but also ensure that they had a …

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Knowledge assets have been walking out of the door – is anyone taking note?

When I was leading our knowledge management strategy development at SmithKline Beecham in 2000, and then, briefly, part of the team driving GlaxoSmithKline’s KM strategy in 2001, there was a lot of talk about conducting exit interviews to capture people’s knowledge before they walked out of the door. Reading Melissie Clemmons Rumizen’s very good and …

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