knowledge management

A conversation on ‘Good Practices’ with CILIP’s Knowledge and Information Management community

By Elisabeth Goodman, 28th February 2019 I had a wonderful hour or so with members of CILIP’s K&IM community in a webinar yesterday evening on “Good Practices for Knowledge Sharing and Collaboration“.  It was a taster of RiverRhee’s one-day course on this topic, which I have previously delivered through CILIP.  The content is also well-documented …

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Storytelling for business (Part 2)

By Elisabeth Goodman, 5th May 2018 My Knowledge Management colleague from my days with NetIKX , Stephen Dale, recently alerted us to John and Joann Girard and Co’s new book “Knowledge Management Matters – words of wisdom from leading practitioners.” The editors very generously offer the book as a free pdf, although one look at …

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Knowledge Sharing – more than one reason and more than one way to do it

By Elisabeth Goodman, 7th April 2017 I am enjoying my first visit to Cardiff on two very sunny days in April, and combining a bit of sight-seeing with delivering the CILIP on-site course on Good Practices for Knowledge Sharing and Collaboration.  Spotting the rather impressive Central Library seemed an added reason to write a blog …

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Decision making. Noise, intuition and the value of feedback.

By Elisabeth Goodman, 1st February 2017 There is a lot more ‘noise’ in decision making than we might suppose. The Harvard Business Review has been running some very useful articles on decision making.  The most recent article by Kahneman D. et al, “The cost of inconsistent decision making”, October 2016, p.38, suggests that the incidence of professionals …

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Appreciative Inquiry – a tool and philosophy for positive change

By Elisabeth Goodman, 5th November 2016 Asking questions sets the tone for what will follow – start from what’s working well It seemed obvious from the moment that our facilitator, Andy Smith (Coaching Leaders), mentioned it at the start of the two day course on Appreciative Inquiry (AI) that I attended this week. The minute you …

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Personal knowledge mapping – applied to project management

By Elisabeth Goodman, 27th March 2016 Our mental maps I’ve noticed lately that my brain is not as sharp as it usually is.  For example, when setting off in my car I have to think carefully about where I’m going, and then re-create my mental map of how to get there. Trying to remember the name …

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Weavers of knowledge in our communities

By Elisabeth Goodman, 4th July 2015 Consistent messages about value and knowledge facilitation at CILIP’s 2015 conference John Riddell and I attended Day 1 of CILIP’s 2015 conference in Liverpool to lead a master class on how to add value to your organisation as a ‘knowledge facilitator’. It turned out that not only was the …

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The five principles of “error proof” collaboration with people outside your own organisation

By Luis Fernandez, with an introduction by Elisabeth Goodman 21st November, 2014 Introduction I asked Luis to write this blog as he has a very people centric approach to project management, and I thought he might have a valuable perspective on how to bring that to bear when collaborating with people outside the project team. …

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Exploring NLP for enhancing team effectiveness

I recently graduated from Advance Coaching Consulting‘s and Magenta Coaching Solutions’ 7-day NLP Practitioner course in Cambridge.  It was a wonderful opportunity to explore some new resources for my work as a trainer, coach and consultant whilst also achieving some invaluable personal developments.  We discovered that the opportunities for applying NLP for enhancing individual and team …

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