GROW model of coaching

The manager as coach: helping others find their goal

By Elisabeth Goodman, revised 11th June 2020 (Originally posted as “Developing your coaching skills as a manager” 18th January 2017) Helping people perform at their best – where to start? We teach coaching skills in  RiverRhee’s Introduction to Management  course and also in Coaching Skills for Managers. We also apply these skills ourselves as coaches. …

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The manager as coach: practising situational coaching

By Elisabeth Goodman, 23rd November 2019 What is situational coaching and when to use it? One of Sir John Whitmore‘s legacies was the GROW coaching model, an apparently simple yet highly effective tool to help managers and coaches: “unlock people’s potential to maximise their own performance.” [I’ve written about the GROW model elsewhere, see for …

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Appreciative Inquiry – a tool and philosophy for positive change

By Elisabeth Goodman, 5th November 2016 Asking questions sets the tone for what will follow – start from what’s working well It seemed obvious from the moment that our facilitator, Andy Smith (Coaching Leaders), mentioned it at the start of the two day course on Appreciative Inquiry (AI) that I attended this week. The minute you …

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There will never be enough time!

Red Balloon Last week, Janet Burton and I had the pleasure of working with several of the Coordinators and other staff from the Red Balloon at their headquarters in Cambridge. These talented and caring individuals work with often deeply troubled young people at the Red Balloon’s centres around the UK who have experienced bullying and other traumas …

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