By Elisabeth Goodman, 1st February 2017 There is a lot more ‘noise’ in decision making than we might suppose. The Harvard Business Review has been running some very useful articles on decision making. The most recent article by Kahneman D. et al, “The cost of inconsistent decision making”, October 2016, p.38, suggests that the incidence of professionals …
Decision making. Noise, intuition and the value of feedback. Read More »
By Elisabeth Goodman, 5th November 2016 Asking questions sets the tone for what will follow – start from what’s working well It seemed obvious from the moment that our facilitator, Andy Smith (Coaching Leaders), mentioned it at the start of the two day course on Appreciative Inquiry (AI) that I attended this week. The minute you …
Appreciative Inquiry – a tool and philosophy for positive change Read More »
By Elisabeth Goodman, 24th January 2015 Edward De Bono’s thinking course One of the aspects of my local library that I particularly enjoy is the way I might serendipitously discover a gem of a book that the staff have either casually or deliberately put on display. One such recent discovery was Edward De Bono’s “Thinking …
De Bono’s thinking course. An essential facilitator’s tool? Read More »
Managing cargo shipments in the Port of Felixstowe I’ve been catching-up on my business reading. I always find something fascinating when I do…. True to form, my efforts were quickly rewarded this morning, with a case study on digital signage at the Port of Felixstowe in the August 14th issue of Business Weekly. This article caught …
Engaging staff in operational excellence – a case study on the visual workplace Read More »
In our August 2012 RiverRhee Consulting newsletter, my Associates and I wrote about our insights on working in virtual teams, so it was with some interest that I read about “10 rules for managing global innovation” in the October issue of Harvard Business Review (HBR)1. After all, that’s what most ‘virtual’, ‘dispersed’ or ‘far flung’ …
The needs of globally dispersed, innovative, teams Read More »
By Elisabeth Goodman My blog on employee engagement (Employee engagement – some interesting data and perspectives for Lean and Six Sigma practitioners) is, of all the blogs that I have written since 2009), the one that has attracted the most attention. I wrote it in response to an article I read in the business section …
Why is employee engagement such an important topic? Read More »
There are some interesting inter-relationships between intuition and knowledge management (KM) This blog follows on from part 2: “Intuition revisited – implications for process improvement and Lean Six Sigma”, and part 1: “Intuition revisited – or how it could be important to a business environment”. All three blogs are based on Gary Klein’s book “The …
Intuition has an important role in process improvement In a previous blog “The problem with relying on intuition for process improvement and decision making” I emphasized the problems with, rather than the opportunities for intuition. However, as Gary Klein(1) points out, the analytical techniques practiced in Lean Six Sigma also have their shortcomings. A point also …
Intuition does have an important role in business In a previous blog “The problem with relying on intuition for process improvement and decision making” I emphasized the problems with, rather than the opportunities for intuition. One of my blog readers, Deborah Peluso, kindly pointed me to Gary Klein’s 30+ years of work on intuition with the …
In a previous blog “There’s more to decision making than meets the eye… or why we shouldn’t dismiss gut feelings“, inspired by Malcolm Gladwell’s book ‘Blink’1, I made a case for the discretionary use of intuition in decision making. I argued that: There seems to be a particular role for intuition when: a) encountering very …
The problem with relying on intuition for process improvement and decision making. Read More »
