By Elisabeth Goodman, 28th September 2021 We have a module on communication skills that we include in RiverRhee’s management training courses, and also as part of our Effective Influencing and Communication course. Delegates often tell us that they would like more scenarios to learn from, so I decided to include a bit of a role …
What if we treated our colleagues as we treat our most valued customers? Read More »
By Elisabeth Goodman, 4th March 2021 I’m quite early on in my exploration of metaphors and the role they play in our everyday lives. I have more books that I’m planning to read, and events to attend. However, having just read Lakoff and Johnson’s “Metaphors we live by” (2003) I’m keen to share my insights …
The impact of metaphors in communication and understanding Read More »
By Elisabeth Goodman, 12th July 2017 I wrote in a recent RiverRhee newsletter about Inspirational Leadership, and posted a LinkedIn article about Achieving Resonance in our Communications, so it was fascinating to read an HBR article that somehow combines the two! David McGinn is the author of “Psyched Up: How the science of mental preparation …
By Elisabeth Goodman, 19th December 2016 My Associates and I at RiverRhee have a module that we explore with managers on dealing with difficult situations. It is also something that can crop up in our one-to-one coaching. Our delegates often have examples of situations that they have encountered with colleagues that they would like help …
What to do when the difficult person is your boss Read More »
Guest blog by Fran Bodley-Scott, 25th August 2016 Editorial note: I came across Fran in my work for the APM Enabling Change SIG. She has developed an ‘ABCDE’ model for communication, which she offered to coach me on in support of a publication that we are preparing. I was very impressed by the effectiveness of …
Engage with your stakeholders more effectively – stop talking about communication! Read More »
I’ve been on the look out for a good book on how to help teams develop their key messages for introducing change. Whilst ‘Perfect Phrases for Communicating Change’ by Lawrence Polsky and Antoine Gershel1, does indeed have a rich array of phrases to use in different situations, it still did not quite help me with …
Communicating change – some practical procedural guidance Read More »
