By Elisabeth Goodman, revised 11th June 2020 (Originally posted as “Developing your coaching skills as a manager” 18th January 2017) Helping people perform at their best – where to start? We teach coaching skills in RiverRhee’s Introduction to Management course and also in Coaching Skills for Managers. We also apply these skills ourselves as coaches. …
The manager as coach: helping others find their goal Read More »
By Elisabeth Goodman, 12th March 2020 Professor Yeun Joon Kim and Junha Kim feature in an interview in the latest issue of Harvard Business Review (Meeker, A. 2020). Their conversation, based on a study in a Korean health-food company, and amongst students at a North American university suggests that feedback might have a different impact …
Giving feedback – making informed choices about intention vs impact Read More »
By Elisabeth Goodman, 8th March 2020 One of the questions that comes up periodically in our training and coaching work with managers (see RiverRhee), is what to do about someone who is underperforming. Often, the manager has put in an enormous amount of time, effort and worry to do everything that they can to help …
When you need to fire someone – do so with humanity Read More »
By Elisabeth Goodman, 4th February 2020 We had a question during our recent RiverRhee Introduction to Management course about the relevance of learning about leadership skills as part of a management course. (We do have a follow-on Transition to Leadership course.) We believe that the visionary aspects of leadership are valuable ones for managers to …
The manager as coach: leadership, management and coaching Read More »
By Elisabeth Goodman, 7th January 2020 As we begin a new year, and a new decade, finding ways that we can get on better with each other at work, in our families, and in all spheres of life has got to be a good thing! Francesca Gino’s article with her great tips for effective collaboration …
By Elisabeth Goodman, 23rd November 2019 What is situational coaching and when to use it? One of Sir John Whitmore‘s legacies was the GROW coaching model, an apparently simple yet highly effective tool to help managers and coaches: “unlock people’s potential to maximise their own performance.” [I’ve written about the GROW model elsewhere, see for …
The manager as coach: practising situational coaching Read More »
By Elisabeth Goodman, 6th November 2019 helping team members deal with limiting self-beliefs There are a number of ways in which a manager can help their team members be at their best. Some of these approaches hover on the border between coaching (where a manager can intervene) and counselling (where it would be best to …
The manager as coach: addressing the consequences of limiting self-beliefs Read More »
By Elisabeth Goodman, 6th October 2019 According to Nancy Kline, author of “Time to Think”, thinking for ourselves and thinking well, is what enables us to be effective in anything that we do. And yet many things mitigate against us being able to think as frequently or as well as we could. Barriers to thinking …
The manager as coach: creating an environment that is conducive to thinking Read More »
By Elisabeth Goodman, 5th September 2019 Why this blog? The ability to coach is an invaluable, if sometimes daunting, management skill, as well as something that I and my colleagues at RiverRhee offer to support our clients. So I am starting a new series of blogs, under the main heading of “The manager as coach”, …
The manager as coach: helping employees reach their potential Read More »
By Elisabeth Goodman, 22nd March 2018 The 9th ‘building block’ or ‘primer’, in Daniel Goleman et al’s series for Emotional Intelligence is all about the coach and mentor role of leaders. The style of these primers is very discursive, with chapters from several experts in the field. I mapped out the key points that emerged …
