By Elisabeth Goodman, 4th October 2015 Meet Diane and Tom Diane and Tom are two colleagues who have been working together for some years now. Their latest project is to make a new kind of widget. Diane enjoys a good debate. She loves having new challenges to explore, opportunities to think ‘outside the box’, to break …
Is it psychobabble? How better understanding can lead to better collaboration Read More »
Managing cargo shipments in the Port of Felixstowe I’ve been catching-up on my business reading. I always find something fascinating when I do…. True to form, my efforts were quickly rewarded this morning, with a case study on digital signage at the Port of Felixstowe in the August 14th issue of Business Weekly. This article caught …
Engaging staff in operational excellence – a case study on the visual workplace Read More »
I have just spent a very comfortable night in a Heathrow hotel, after a 5 hour round trip spent in the air somewhere between London and Boston. Although eating airline food, watching a (not very good) movie, and having a doze mid-air might be one way to spend an afternoon in May, it would not …
The NetIKX chair, Suzanne Burge (@suzanne_london), gave me the idea of collating my tweets @ecgoodman for further reference. So here they are, in original form, and of course to be read in reverse order! #NetIKX49 another write-up of the #Sharepoint seminar @tfpl_Ltd http://ow.ly/50qBe #NetIKX49 Write-up of #Sharepoint seminar by @Valskelton http://ow.ly/50qy0 Noeleen Schenk doing final …
Tweets from 18 May NetIKX / CLSIG seminar on making the most of Sharepoint Read More »
Business Process Excellence for Pharmaceuticals, Biotech and Medical Devices, The Brewery, London, April 2011 (1 of 2) John Riddell and Elisabeth Goodman, RiverRhee Consulting1 This was the second of IQPC’s specialist conferences on this theme, and as last time2, many of those questioned by the authors were finding it of real value for learning about …
Reflections from IQPC’s 6th Annual Smartlab Exchange, Berlin, February 2011 ELNs, LIMS, and LESs IQPC kindly invited me to speak on Operational Excellence and Knowledge Management at this year’s Smartlab Exchange conference in Berlin. Although I have been responsible for Biological Data Management and Laboratory Notebooks in an R&D environment during the course of my …
Operational Excellence and Knowledge Management in an R&D Laboratory Environment Read More »
Employee involvement is of course fundamental to the success of any business process improvement initiative: without the close involvement of those who are involved in an organisation’s process, it would be futile to try to identify opportunities for improvement, let alone to try to implement them. So it was with some interest that I read …
Knowledge management and creativity/ innovation enhance project management. I am a firm believer in the value of knowledge management to enhance project management. I also believe that the use of formal structures, such as those advocated in Lean and Six Sigma (or process improvement), and project management, give people more rather than less scope for …
Understanding what your customers value is a key criterion for the effectiveness, and indeed the success, of any business support team. It’s a criterion that Medical Information (MI) teams in the Pharmaceutical Industry understand well, as evidenced by the presentations and discussions in this year’s Medical Information and Communications track of the DIA’s 3rd Annual …
Using surveys and other approaches for determining customer value in Medical Information Read More »
When Alan Payne, then Director of Kodak’s European Research team, found out that his 25 strong Cambridge unit was to close in early 2009, he spotted an opportunity that was to prove irresistible. He suggested to one of the US business heads that they could continue the project they had been working on, outside of …
Deep Visuals Ltd – how Kodak’s knowledge assets did not quite ‘walk out of the door’ Read More »
