Introduction to Management is a foundation for newly appointed managers and more experienced ones wanting more formal training
It equips line managers and project leaders with tools and techniques that will enable them to progress smoothly and effectively from a team member to a management role. The three days are based around John Adair's 3-part framework of managing the individual, developing the team, and managing the task.
Coaching Skills for Managers
25Coaching Skills for Managers2017-10-11 09:00:002017-10-11 17:00:00
Coaching Skills for Managers explores a skill that RiverRhee introduces during the Introduction to Management course
It develops managers’ skill and confidence for getting the best out of every employee. It includes an exploration of when to apply coaching techniques; the coaching spectrum; developing a coaching mind-set and skills in listening, questioning and giving feedback; practice on real scenarios with peer feedback; action planning based on the five steps of behavioural change.
Transition to Leadership
26Transition to Leadership2017-10-12 09:00:002017-10-12 17:00:00
Transition to Leadership is the next step on from Introduction to Management.
It is targeted at managers who have attended RiverRhee’s 3-day course, and those who have recently moved to, or are planning to move to a more senior leadership role. The content includes an exploration of emotional intelligence; deeper insights into personality types; the ‘7 seismic shifts’; reasons for and ways to adapt your leadership style; how to blend strategic thinking, influencing and change techniques to achieve engagement and ownership by your employees.
Introduction to Lean and Six Sigma
20Introduction to Lean and Six Sigma2017-11-14 09:00:002017-11-14 17:00:00
Introduction to Lean and Six Sigma takes delegates through a detailed approach to a topic that is touched upon in the Introduction to Management course
The course provides a foundation of sound business practices to ensure that participants can fully understand what their customers value, can deliver that value as efficiently as possible, and can free up the talent within their organisations to continue to innovate and grow. The training event combines process mapping and improvement approaches to help participants make the most of their time and resources, and to ensure that each member of their team is making the most of the best business practices available to them. The knowledge gained will enable them to critically review their deliverables (products and services), how they go about their work, and how they can work more effectively and efficiently on a continuous basis.
The First Steps in Selling
16The First Steps in Selling2017-11-15 09:00:002017-11-15 17:00:00
The First Steps in Selling is a unique opportunity to gain the skills and confidence for achieving a diagnostic approach to sales.
The course is targeted at business developers and scientists responsible for negotiating sales for their company’s products and services with new and existing clients – with little or no formal training in selling. Diagnostic selling is a proven holistic approach to sales that focuses on understanding your client’s requirements and how best to address them. The approach aims to build a strong and lasting relationship between supplier and customer, founded on mutual trust and understanding.
Introduction to Project Management
22Introduction to Project Management2017-11-16 09:00:002017-11-16 17:00:00
Introduction to Project Management develops a topic that is touched upon in the Introduction to Management course
This workshop-based course will be of benefit to line and project managers who are relatively new to Project Management, and who are looking for ways to plan and manage projects, whatever their size, as effectively and efficiently as possible. The content includes: articulating and confirming your goals and the anticipated benefits with your sponsors; identifying budgetary, timeline and other constraints; mapping out critical steps and interdependencies; defining roles and responsibilities; creating and maintaining a project plan; defining your team’s approach to stakeholder management; creating risk, issue, decision and action logs; defining how your project team will operate
Managing Change is a topic that is briefly explored in our Project Management, Lean and Six Sigma, and Transition to Leadership courses
This one-day event draws on a full range of behavioural and procedural concepts and techniques in a participative and practical way, to equip participants with the necessary skills and tools for effective business change. Topics covered include: behavioural responses and influences for change; positive and negative change ‘journeys’; resistance and motivation; strategic and tactical factors for implementing change; identifying key messages for communication; stakeholder analysis and management; alternative change management and communication approaches; embedding and measuring business change; development of draft business change management plans