6 Oct 2017, 06:57
Lean and Six Sigma originated in manufacturing, and yet has proven benefits across a wide range of sectors and disciplines. These include research and development in the Life Sciences and service areas such as Library and Information Management, IT, HR and Finance. Michael George’s “Lean and Six Sigma for Service” has invaluable insights to offer on this subject.
31 Jul 2017, 09:03
Communities of Practice appeal to some of our intrinsic motivators: to be part of a community of like-minded people, and to continue to learn and develop our knowledge. Used well, they can also fulfil a greater purpose: to resolve some previously unresolved challenge. Guest blogger, Matthew Loxton, shares some of the benefits and behaviours of successful Communities of Practice.
18 May 2017, 08:49
In 2011, Lucy Loh (past RiverRhee Associate) and Elisabeth Goodman (Owner and Principal Consultant) co-wrote "Organisational change: a critical challenge for team effectiveness" for Business Information Review, 28(4) 242-250. We subsequently featured extracts from the article in a series of blogs. That describing Robert Dilts Logical Levels of Change has been one of the most popular. It is a tool that can be used both as a diagnostic, and as a planning tool in a time of change.